Failure of Update to Install

[Guest]

I have tried to download and install the KB892519 Defender uodatem, which the
system says I need. The shield icon in the icon tray launches the isnstall
porocess, which "fails" every tiem.

 

[Guest]

Engel - as far as I can tell, it works fine, but I'll try it now just to be
sure
Herb

 

[Guest]

MS Update tries to install the same update and it also fails to install it.

 

[Guest]

Hi Herb,
Have a look at this link, maybe apply to your case
http://support.microsoft.com/kb/898628

Best luck
Еиςеl

 

[Guest]

I have tried to download and install the KB892519 Defender uodatem, which the
system says I need. The shield icon in the icon tray launches the isnstall
porocess, which "fails" every tiem.

 

[Guest]

I have tried to download and install the KB892519 Defender uodatem, which the
system says I need. The shield icon in the icon tray launches the isnstall
porocess, which "fails" every tiem.

I had the same problem. Here is how I worked round it. I removed Dender
via Control Panel>Remove Programs. Shut down Windows completely - not
Restart. Then downloaded and reinstalled Dender from website. Then got
message that Defender had not been updated for 25 days. The Signature
reference in "About" had gone from 1.13.1272.4 to 1.0.0.0. Then found
Article 915105 and followed instructions there. It worked !! Signature now
1.13.1276.3 in "About". I use XP Home so that may be the bug. Hope it works
for you.

 

[Steve Dodson [MSFT]]

Can you try: http://support.microsoft.com/?id=915105

thanks!

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

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originated.

 

[Guest]

did the process and it did not work for me

 

[Guest]

tried it and it did not work for me - perhaps MS has pulled all updates from
the server? MS update doesn't find anything either.
--
Herb

Can you try: http://support.microsoft.com/?id=915105

thanks!

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

Hello Herb,

What happen if you try going to Windows Upade, and check for criticals
updates??

??ç?l

 

[Guest]

Hi Herb

I had download problem + this fixed it for me.

In your start menu go to run type services.msc hit enter, when services
window opens scroll down list + look for background intelligent service,
right click on it + click properties, then make sure startup type on the
general tab shows automatic + also that service status shows started if not
click start service and click apply or ok when done. Now go to windows
update + try to down load updates.
Glen

 

[Guest]

Glen - tried it but no banana! Still wouldn't find / dowload update. Went
to MS update and it also still does not find a valid update. Defender is at
1.0.0.0 file level.

 

[Guest]

I wonder if MS has taken all Defender updates offline to resolve the problem???

 

[Bill Sanderson]

tried it and it did not work for me - perhaps MS has pulled all updates
from
the server? MS update doesn't find anything either.

This is definitely not the case.--the updates are available. It seems as
though Windows Update is not recognizing that Windows Defender is installed.

 

[Bill Sanderson]

Is there any error message or discription for the failure? Do you have the
Windows Installer 3.1 installed? (You can see this near the end of the list
in add or remove programs.)

--

 

[Bill Sanderson]

Definitely not--this is an issue on your machine.
--

 

[Guest]

Guess what? AFter all the approaches suggested did nit work, I tried a
stupid approach - I simply reinstalled the program over the existing one and
it worked! I was immediately in receipt of the updted defender sig file.
Don't know why this worked, but it did.

 

[Bill Sanderson]

That's good! It'd be even nicer to know why, but maybe we can leave that
for wiser folks...

--

 

[Guest]

Guess what? Today there is a new update available and it keeps "installing"
whenm I hit the yellow icon in the tray - keeps installing, again and again!
SO I did the MS update routine and it came up again as needed (after 6
so-called successful "installs") Now what is the problem? DO I need to
reboot after every update to let it be registered as installed?

 

[Bill Sanderson]

No reboot should be needed, although the home page of the product may not
show the version correctly until you close and reopen it.

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