Failiure to shutdown

[Guest]

My pc is about 4 years old running XP home, sp2 but on many occasions it
fails to shut down and i have to use the power off button.
Is this a problem that can be cured or is it a symptom of my pc getting
tired and a common problem.

I hope that makes sense

Thanks in advance

Simon

 

[Malke]

My pc is about 4 years old running XP home, sp2 but on many occasions
it fails to shut down and i have to use the power off button.
Is this a problem that can be cured or is it a symptom of my pc
getting tired and a common problem.

It isn't a symptom of your computer "getting tired" but it is a fairly
common problem. Something that is running is refusing to shut down
gracefully. Most often that is malware, although other programs can be
difficult too.

First make sure that the computer is completely virus/malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Once you know the system is clean, if you still experience the problem
go through this shutdown troubleshooter:
http://www.aumha.org/win5/a/shtdwnxp.htm

Malke