siva said:
sir,
my self siva krishna, when i put my computer any usb port, it shows
virus scan Alert!, application name is : c:\windows\Explorer.exe, i
removed so many times but it comes every second , it was not removing ,
please provide me perfect solution
I can't provide you "perfect solution" because you haven't provided "perfect
information" about your computer and what exactly you are doing. Please see
the links at the end of this post for what details you need to include in
order to get focused help.
Does the same issue happen no matter what device you plug into a USB port on
your computer or only with one particular thumb drive? If the latter, the
thumb drive is apparently infected. Format the thumb drive.
http://www.google.com/search?hl=en&q=remove+virus+from+infected+USB+thumb+drive&btnG=Search
If the former, scan for viruses and malware on your computer.
Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions
When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.
Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.
How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
Malke
