Hello,
I have recently purchased a copy of windows xp professional.
Everything went find until I upgraded my service pack to SP 2. After
restarting, my computer looked like it was loading. Coming back 15
minutes later, no tray icons were loaded. I hovered over the taskbar
and I had the wait icon on my mouse. I used Ctrl+Alt+Del and rebooted
my computer. While attempting to reboot, my computer had a "Ending
Program.. Explorer.exe" window. After reboot, my computer still wasn't
working. I opened Task Manager again and ended the explorer.exe
process. Using the "New Task..." button, I opened explorer.exe again.
Everything was working. However, every time I start my computer, I
must do this. Please help soon.
How did you install SP2 - through windows update or from a CD? Did you
install it right away or did you use the system for some time, and install
other apps in between?
For SP2 to install successfully the system must be running well with no
problems and no malware. This is critical. How do you check to make sure
the system is clean of malware?
You could consider creating an installation CD that has SP2 added to it, in
a process called slipstreaming. Here are some links for how to do that.
Autostreamer makes it easier. Create the slipstreamed installation CD then
start over with a clean install.
Slipstream
http://www.theeldergeek.com/slipstreamed_xpsp2_cd.htm
http://unattended.msfn.org/unattended.xp/
Autostreamer
http://fileforum.betanews.com/detail/1092632287/1
http://www.simplyguides.net/guides/using_autostreamer/using_autostreamer.html
http://www.neowin.net/forum/index.php?showtopic=223562
In lieu of that you here are some other options. First some links for
dealing with malware.
Malware Removal
http://www.elephantboycomputers.com/page2.html#Removing_Malware
THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From Scumware
http://aumha.org/a/parasite.htm
Richard Harper's Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm
Here are two links with info on how to remove SP2. You might want to do
that, clean the system and reinstall SP2.
How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350
How to use the Automatic Recovery feature to recover your computer if the
Windows XP Service Pack 2 Setup program is not completed successfully
http://support.microsoft.com/?id=875355
If SP2 was installed from windows update, either get the CD or download the
full version and burn that to CD. Maybe you can find someone who has the
SP2 CD. They were all over the place when SP2 came out.
Download Windows Service Pack 2 Standalone Version
http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en
Order Windows XP Service Pack 2 on CD
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default810.mspx
Here are some good informational links about preparing for the SP2
installation.
Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm
Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx
The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783
Good luck and post back with the outcome.
