eyeCall error; the add-in has fired an exception OLE Error 800A01A

G

Guest

Hi
since installing Business Contact manager I get this eror whenever I close
Outlookm if I have opened any contact r Business contact.

I have to click the erro about 10 times before it goes awa.
Any ideas anyone?
Searching MS office KB for the error code hasn't provided anything elevant
 
L

Lon Orenstein

I'm pretty sure that eyeCall is from eyeBeam or Xten -- are you using a VoIP
softphone?

You might check their website for an upgrade... www.counterpath.com

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104
www.pinpointtools.com
 
G

Guest

Thanks Lon,
It was inded VOIP sotware causing the problem. BT (British telecom)
SoftPhone which I installed about the ame time as I recall.
 
B

Brian Medhurst

Thank you for that. I had the same issue on my Dell Studio 17. I uninstalled
BT Softphone and the problem went with it!
 

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