External Hard drive woes!

R

rabbitnz

I just purchased a 80gb external hard drive to use the application
Mojopac on for work but when I first plugged it in, it found the disk
drive then it rebooted my computer. This happens every time I plug it
in. I have tried everything conceivable to fix this and it works on
two other computers that I own. I am running Windows XP SP2 does
anyone have any ideas to fix this problem?
 
A

Andrew E.

Try replugging it into another connection on the pc.If problems continue,try
booting to xp cd,recovery,in recovery type:DiskPart Locate the hd,if not
formatted,create a partition,press ESC key after,type:FORMAT D: /FS:NTFS
D: being the new hd,once thru,type:CHKDSK C: /p Type:EXIT Let xp start,
remove cd.
 
N

nass

rabbitnz said:
I just purchased a 80gb external hard drive to use the application
Mojopac on for work but when I first plugged it in, it found the disk
drive then it rebooted my computer. This happens every time I plug it
in. I have tried everything conceivable to fix this and it works on
two other computers that I own. I am running Windows XP SP2 does
anyone have any ideas to fix this problem?


Make sure this service is up and running:
Open a run command and type in:
services.msc click [OK]
Locate this service:
Human Interface Device service (hidserv.exe)
Plug and Play Start Auto

Make sure in the device manger there is no conflict in the IRQ and you have
enough USB ports on your machine.
Run this command:
sfc /scannow click [OK] you will need your XP (CD+SP2) to perform this step.
HTH.
nass
 
R

rabbitnz

rabbitnz said:
I just purchased a 80gb external hard drive to use the application
Mojopac on for work but when I first plugged it in, it found the disk
drive then it rebooted my computer. This happens every time I plug it
in. I have tried everything conceivable to fix this and it works on
two other computers that I own. I am running Windows XP SP2 does
anyone have any ideas to fix this problem?

Make sure this service is up and running:
Open a run command and type in:
services.msc click [OK]
Locate this service:
Human Interface Device service (hidserv.exe)
Plug and Play Start Auto

Make sure in the device manger there is no conflict in the IRQ and you have
enough USB ports on your machine.
Run this command:
sfc /scannow click [OK] you will need your XP (CD+SP2) to perform this step.
HTH.
nass
----http://www.nasstec.co.uk

Thanks so much for that, I will try when I get home tonite!
 

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