External DVD Burners

[Guest]

External DVD/CD Burners do not work with DVD's

I have two DVD Burners;
1.) TDK 440n External (Multiformat)- about 1 year old
2.) NEC ND-3520A 16x Dual Layer DVD+RW/-RW CD R-RW - brand new
-This is installed in a Metal Gear Box External USB 2.0 enclosure

I interchange on three computers;
1.) eMachine T2862 / 2.66 GHz Celeron / 256MB DDR RAM (PC2700)/ WinXPH SP2 /
Hardrives = #0 - 60GB #1 - 250GB External 160GB / Internal Intel Video & Sound
2.) Gateway 500LTD / 1.5GHz P4 / 1024 MB RAM (PC100)/ WinXPH SP2 / 20GB /
External 160GB / nVidia 5800 / Internal sound
3.) Sony VIAO PCG-Z505LSK (LAPTOP)/ 750MHz P3 / Win2K Pro (use only to play
DVD's and VCD's)

I also have WinDVD / ROXIO / NERO software available

Story: TDK burner quit recognizing DVD's all of a sudden. TDK Tech support
assisted but could not determine issue. I purchased the NEC unit new; found
out it does the same thing. They both are recognized a DVD burners in Windows
but do not recognize blank, burnt or commercial DVD's.

The only thing I can narrow this to is they all use the USB connections.

Any ideas? Please!

 

[Cari \(MS-MVP\)]

External DVD/CD Burners do not work with DVD's

I have two DVD Burners;
1.) TDK 440n External (Multiformat)- about 1 year old
2.) NEC ND-3520A 16x Dual Layer DVD+RW/-RW CD R-RW - brand new
-This is installed in a Metal Gear Box External USB 2.0 enclosure

I interchange on three computers;
1.) eMachine T2862 / 2.66 GHz Celeron / 256MB DDR RAM (PC2700)/ WinXPH SP2
/
Hardrives = #0 - 60GB #1 - 250GB External 160GB / Internal Intel Video &
Sound
2.) Gateway 500LTD / 1.5GHz P4 / 1024 MB RAM (PC100)/ WinXPH SP2 / 20GB /
External 160GB / nVidia 5800 / Internal sound
3.) Sony VIAO PCG-Z505LSK (LAPTOP)/ 750MHz P3 / Win2K Pro (use only to
play
DVD's and VCD's)

I also have WinDVD / ROXIO / NERO software available

Story: TDK burner quit recognizing DVD's all of a sudden. TDK Tech support
assisted but could not determine issue. I purchased the NEC unit new;
found
out it does the same thing. They both are recognized a DVD burners in
Windows
but do not recognize blank, burnt or commercial DVD's.

The only thing I can narrow this to is they all use the USB connections.

Any ideas? Please!
--
Chazz
MCP, MOS

Here to assist or to ask!

 

[Cari \(MS-MVP\)]

Whoops, cat on keyboard.

I'd suggest the first place to start would be the USB ports themselves. Are
they known to be working with other USB devices?

 

[Guest]

Sorry, I show have thought to note this in the first post.

Yes, the USB ports are working.

The TDK 440n has a Fire-wire connection also that does not work either.

I have a USB external hard drive, an USB connector for my smart phone, and a
couple of Jump Drives that work with no issues at all.

Thank-you!

 

[Yves Leclerc]

Do the drives show up in XP? Did you need to install drivers so that the
drives can show up in XP? Are/were there drivers for the Metal Gear Box?

 

[Guest]

There is another area I want more info on, please.

All these drives and the enclosure should not need drivers installed in XP.
My laptop is Win2K Pro. It didn't need drivers either. I may note that the
TDK burner was working and quit working. Because I do not used the DVD burner
often, I do not know when it quit working. I looked on both websites (TDK and
NEC) and additional drivers are not listed for XP.

 

[Guest]

The reply for this post showed up under another post:

There is another area I want more info on, please.

All these drives and the enclosure should not need drivers installed in XP.
My laptop is Win2K Pro. It didn't need drivers either. I may note that the
TDK burner was working and quit working. Because I do not used the DVD burner
often, I do not know when it quit working. I looked on both websites (TDK and
NEC) and additional drivers are not listed for XP.