Export does not work

[nantucketbob]

I want to send a list of contacts, one category, to someone else. Export
does not work properly. When I try to export to excel, for example, the
"select folder to export from" shows only my mail folders. It does not show
any contacts. I have reinstalled outlook 2003 plus all updates without
success. Help, please. Thanks.

 

[Gordon]

I want to send a list of contacts, one category, to someone else. Export
does not work properly. When I try to export to excel, for example, the
"select folder to export from" shows only my mail folders. It does not show
any contacts. I have reinstalled outlook 2003 plus all updates without
success. Help, please. Thanks.

If this is to someone who is using Outlook, do not bother with exporting.
Create a new pst file, copy the category to that new file, close it,
then email the new pst file to them

 

[nantucketbob]

I made a new pst file with outlook, new data file. when I copy the contacts,
then paste them to the folder, they go into an email instead.

 

[Russ Valentine [MVP-Outlook]]

Then you aren't doing what you claim. Tell us what you're doing instead. Be
precise and accurate in your description.

 

[Gordon]

I made a new pst file with outlook, new data file. when I copy the contacts,
then paste them to the folder, they go into an email instead.

You have to copy the contacts to the CONTACTS folder in the new pst
file. You should see that as a second Contacts folder under Contacts....

 

[nantucketbob]

The new pst folder becomes a mail folder with only deleted items and a search
folder. No contacts or other folders (deleted items, drafts, etc.)

 

[nantucketbob]

Please do not respond to any of my questions. I find your answers rude,
impatient.

Then you aren't doing what you claim. Tell us what you're doing instead. Be
precise and accurate in your description.
--
Russ Valentine
[MVP-Outlook]

I made a new pst file with outlook, new data file. when I copy the
contacts,
then paste them to the folder, they go into an email instead.

 

[Gordon]

The new pst folder becomes a mail folder with only deleted items and a search
folder. No contacts or other folders (deleted items, drafts, etc.)

Then I would suggest that that pst file is seriously corrupted. How did
you do the copy?

 

[Brian Tillman [MVP - Outlook]]

The new pst folder becomes a mail folder with only deleted items and a
search
folder. No contacts or other folders (deleted items, drafts, etc.)

Of course. Now create a Contacts folder in that PST with File>New>Folder,
specifying the new PST as the destination and "Contact Items" as what the
folder should contain. After that you'll be able to copy Contact items to
that folder.

 

[nantucketbob]

I had made a pst folder, so I added it with data file management. Then I
added a folder containing contents, "asking" it to go into the pst folder.
It did not go there. The new contacts folder was in the contacts navigation
pane (top part). I Moved it to the pst folder but it disappeared. I noticed
that in my mail folders was a new "Personal Folders" folder which could not
be expanded. I tried to remove it with data file management but it did not
appear!

I suspect a corrupt Outlook. But a while ago (date uncertain) I ununstalled
and reinstalled office including updates. Nothing changed. I vaguely recall
someone suggesting a registry item was "bad."

 

[Gordon]

I had made a pst folder, so I added it with data file management. Then I
added a folder containing contents, "asking" it to go into the pst folder.
It did not go there.

Eh? So where DID it go?

The new contacts folder was in the contacts navigation
pane (top part).
Correct.

I Moved it to the pst folder but it disappeared.

Why did you move it? It was already IN the pst file you just created.
All the Contacts pane does is show you the various contacts folders you
have. It's not a location within a specific file, it's a view.

 

[nantucketbob]

Ah. First, I cannot copy contacts to a new folder! I have tried repeatedly
(press control, drag) with several new folders. It fails. Well, the
contacts are not visible. But when I drag one of the contacts into the
folder again, I get the "duplicate" warning window. Something is very wrong.

I tried to move the folder to the mail folder because when I try to export
to excel only the mail folders are visible, no contact folders.

When I export to a pst file, the file is empty.

 

[nantucketbob]

I just discovered that a couple mail folders have just moved themselves,
nesting themselves inside other folders!

Further, when I move an email, the contacts folder I made earlier appears,
but not when I expand the folder.

I need a solution. I think it is a registry issue because I have already
uninstalled and reinstalled Office 2003 with no cure. If I cannot find the
problem, I will need to reformat my C: drive and reinstall everything. (even
though I have legal copies of everything.....aaaargh.)

 

[Brian Tillman [MVP - Outlook]]

I had made a pst folder, so I added it with data file management. Then I
added a folder containing contents, "asking" it to go into the pst folder.
It did not go there. The new contacts folder was in the contacts navigation
pane (top part). I Moved it to the pst folder but it disappeared. I
noticed
that in my mail folders was a new "Personal Folders" folder which could not
be expanded. I tried to remove it with data file management but it did not
appear!

The problem with what you did was that you were using the "Contacts" view of
the Navigation Pane, which will not show the folder hierarchy. It shows all
Contacts folders on the same level. You need to use the Folder List view to
properly see the folder hierarchy. Do that now and expand all folders and you
should be able to find your "missing" folder.

 

[Brian Tillman [MVP - Outlook]]

I just discovered that a couple mail folders have just moved themselves,
nesting themselves inside other folders!

Not possible. You must have moved them.

Further, when I move an email, the contacts folder I made earlier appears,
but not when I expand the folder.

Appears where? We can't see what you see. You must be very explicit in
describing what you see so we can get a picture of it for ourselves.

I need a solution. I think it is a registry issue because I have already
uninstalled and reinstalled Office 2003 with no cure. If I cannot find the
problem, I will need to reformat my C: drive and reinstall everything.
(even
though I have legal copies of everything.....aaaargh.)

Folder placement is not controlled by registry settings.

 

[nantucketbob]

Folder migration: Well, it did happen. When I closed Outlook and reopened
it, the folders were in the correct place (Mail navigation pane)

Contacts view. Yes, I can see folders in the navigation pane.


When I tried to move an email, I used the "move" command which opens a
window. Within that window was a mail folder that contained a contacts
folder, the one that was missing.

 

[Brian Tillman [MVP - Outlook]]

When I tried to move an email, I used the "move" command which opens a
window. Within that window was a mail folder that contained a contacts
folder, the one that was missing.

Use the Folder List view, expand the mail folder containing the "missing"
contacts folder by clicking the plus sign to its right, then drag that folder
back to where you want it.