Explorer Will Not Work...very much in need of a plan.

[Guest]

Hi,

My Internet Explorer will not work.

This message is displayed:

Cannot find server or DNS Error
Internet Explorer

However, I have another brouser on the machine that works just fine.

Since service pack 2 IE has performed very slowly and now it has stopped.

Anyway, here is my set up:
This is my main computer that is connected to a Cisco router (store bought
variety with built-in firewall) to the router connects my cable modem and a
wireless hub. That provides a signal to a laptop and another computer. Both
of these have IE and it's working fine. It has been working just fine for
over a year.

So, on this computer I have McAfee and I disabled it as well as Windows
firewall. There was no change.

I uninstalled IE and reinstalled and still nothing.

A friend of mine suggested that it might be something to do with ActiveX,
but I'm not sure what.

Finally, I can't download anything from Microsoft because they do not allow
access from a non-IE brouser.

So, I feel a bit trapped here. Can anyone through me a branch and pull me
out of this quicksand please!

Thanks!

 

[Guest]

Hello again!

I ran DirectX and got this info. I noticed some missing files, but don't
know if that affects things or not. If so, how might I fix them?

actxprxy.dll 6.0.2600.0 96 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
advpack.dll 6.0.2800.1106 89 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
asctrls.ocx 6.0.2800.1106 88 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
browselc.dll 6.0.2800.1106 62 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
browseui.dll 6.0.2800.1106 998 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
cdfview.dll 6.0.2600.0 139 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
comctl32.dll 5.82.2800.1106 544 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
dxtrans.dll 6.3.2800.1106 190 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
dxtmsft.dll 6.3.2800.1106 330 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
iecont.dll <File Missing> Not Available Not Available Not Available Not
Available
iecontlc.dll <File Missing> Not Available Not Available Not Available Not
Available
iedkcs32.dll 16.0.2800.1106 288 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
iepeers.dll 6.0.2800.1106 226 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
iesetup.dll 6.0.2800.1106 58 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
ieuinit.inf Not Available 19 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Not Available
iexplore.exe 6.0.2800.1106 89 KB 3/31/2003 8:00:00 AM C:\Program
Files\Internet Explorer Microsoft Corporation
imgutil.dll 6.0.2800.1106 30 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
inetcpl.cpl 6.0.2800.1106 286 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
inetcplc.dll 6.0.2600.0 108 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
inseng.dll 6.0.2800.1106 68 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
mlang.dll 6.0.2600.0 564 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
msencode.dll 2000.7.25.0 92 KB 3/31/2003 12:00:00 PM C:\WINDOWS\SYSTEM32 Not
Available
mshta.exe 6.0.2600.0 24 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
mshtml.dll 6.0.2800.1106 2,768 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
mshtml.tlb 6.0.2800.1106 1,319 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
mshtmled.dll 6.0.2800.1106 430 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
mshtmler.dll 6.0.2800.1106 55 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
msident.dll 6.0.2600.0 43 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
msidntld.dll 6.0.2600.0 15 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
msieftp.dll 6.0.2800.1106 225 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
msrating.dll 6.0.2800.1106 129 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
mstime.dll 6.0.2800.1106 485 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
occache.dll 6.0.2600.0 86 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
proctexe.ocx 6.3.2800.1106 74 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Intel Corporation
sendmail.dll 6.0.2600.0 52 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
shdoclc.dll 6.0.2600.0 536 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
shdocvw.dll 6.0.2800.1106 1,310 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
shfolder.dll 6.0.2800.1106 22 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
shlwapi.dll 6.0.2800.1106 393 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
tdc.ocx 1.3.0.3130 55 KB 3/31/2003 12:00:00 PM C:\WINDOWS\SYSTEM32 Microsoft
Corporation
url.dll 6.0.2800.1106 104 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
urlmon.dll 6.0.2800.1106 445 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
webcheck.dll 6.0.2800.1106 252 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation
wininet.dll 6.0.2800.1106 585 KB 3/31/2003 12:00:00
PM C:\WINDOWS\SYSTEM32 Microsoft Corporation

 

[robertharvey]

Cannot find server or DNS Error
Internet Explorer

You obviously have a good DNS if your other browser works. You could
also open a command window and try ping www.bbc.co.uk If that
works, then you have no DNS problems

Have you got a proxy server set up in IE? If so it would be bypassing
the DNS and sending everything to the proxy address. Your other
browser will have its own proxy settings (Why M$ started this trend of
the application, not the OS, having network settings I will never
understand)

Finally, I can't download anything from Microsoft because they do not allow
access from a non-IE brouser.

I have succesfully used both Opera and Firefox to browse the knowledge
base. Even Konquerer, once set to identify itself as IE6

 

[Guest]

Thanks for the response!

Could you please remind me of the proper ping command. It's been awhile
since I did that.

Also, I'm not familiar with the proxy settings that you mentioned. Could you
please develop that further.

Thanks again!

 

[robertharvey]

Thanks for the response!

Could you please remind me of the proper ping command. It's been awhile
since I did that.

start-run-cmd
at the prompt, type
ping www.bbc.co.uk

Also, I'm not familiar with the proxy settings that you mentioned. Could you
please develop that further.

Internet explorer - tools - Internet Options - connections - LAN
settings - untick 'proxy server'.
its best to let these things get handled by the ISP.