B
Burt Johnson
I've seen a few messages on this topic, but only the tail of the threads
are still on the server, and they did not have enough information to
tell me how to fix this -- only that I am not alone with the problem.
I am running XP Home on a 1-year old generic PC. Everything was working
well until yesterday. I had a monitor suddenly die in the middle of an
Outlook Express session. Having no view of how to reach the proper
shutdown dialog, I powered down via front panel power button.
After fixing the monitor (turned out the power supply had died), I
powered back up. Now I get "CPU Usage: 100%" in the task manager, which
shows that 99% is going to explorer.exe.
The system works, but so slowly that it is nearly impossible to do
anything. I am typing this on another machine (actually a Mac connected
via KVM to the same peripherals).
I tried rebooting several times, with no change in result. I tried
leaving it alone for 6 hours, with no change in behavior. I tried
removing the network connection prior to reboot, with no change.
I tried deleting 'explorer.exe.' That did work to give me control of
the CPU, but with no desktop, I wasn't sure what to do next, so that
wasn't really much help (other than verifying that it is the explorer
that seems hung up in a loop or some such).
I have ZoneAlarm Pro for a firewall, plus have QuickKeys running. I had
SETI@Home running too, but I deleted that (while in safe mode) to see if
it was an issue -- no change.
Ideas? What is causing this, and how do I go about fixing it?
I have a retrospect backup that is only a few days old. Nothing major
would be lost if reverting to it were done, but I don't even know how to
do that if the machine is hung up like this.
are still on the server, and they did not have enough information to
tell me how to fix this -- only that I am not alone with the problem.
I am running XP Home on a 1-year old generic PC. Everything was working
well until yesterday. I had a monitor suddenly die in the middle of an
Outlook Express session. Having no view of how to reach the proper
shutdown dialog, I powered down via front panel power button.
After fixing the monitor (turned out the power supply had died), I
powered back up. Now I get "CPU Usage: 100%" in the task manager, which
shows that 99% is going to explorer.exe.
The system works, but so slowly that it is nearly impossible to do
anything. I am typing this on another machine (actually a Mac connected
via KVM to the same peripherals).
I tried rebooting several times, with no change in result. I tried
leaving it alone for 6 hours, with no change in behavior. I tried
removing the network connection prior to reboot, with no change.
I tried deleting 'explorer.exe.' That did work to give me control of
the CPU, but with no desktop, I wasn't sure what to do next, so that
wasn't really much help (other than verifying that it is the explorer
that seems hung up in a loop or some such).
I have ZoneAlarm Pro for a firewall, plus have QuickKeys running. I had
SETI@Home running too, but I deleted that (while in safe mode) to see if
it was an issue -- no change.
Ideas? What is causing this, and how do I go about fixing it?
I have a retrospect backup that is only a few days old. Nothing major
would be lost if reverting to it were done, but I don't even know how to
do that if the machine is hung up like this.