Explorer Shell and IE Not Working

[netcerebrum]

Windows XP Professional SP2 is installed on a system which was working
perfectly until two days back. All of a sudden IE hanged the system a
couple of times and the system had to be rebooted forcedly. Now the
system boots up normally but the IE does not run. The Windows Explorer
also does not run. Double clicking on My Computer, Recycle Bin, My
Documents and My Network Places makes everything disappear from the
Desktop and then appear again after few seconds. Control Panel also
cannot be opened from the Start Menu. Reinstalling SP2 also has not
made any difference. Please let me know what needs to be done to repair
the system.

Thanks,

 

[Ramesh, MS-MVP]

Understanding and Troubleshooting Unrecoverable Errors (Faults) in Internet
Explorer:
http://support.microsoft.com/?kbid=276393

Can't access Windows Explorer, Control Panel et al.
http://aumha.net/viewtopic.php?p=80536
http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/msg/e0073cc62a9e645e

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Windows XP Professional SP2 is installed on a system which was working
perfectly until two days back. All of a sudden IE hanged the system a
couple of times and the system had to be rebooted forcedly. Now the
system boots up normally but the IE does not run. The Windows Explorer
also does not run. Double clicking on My Computer, Recycle Bin, My
Documents and My Network Places makes everything disappear from the
Desktop and then appear again after few seconds. Control Panel also
cannot be opened from the Start Menu. Reinstalling SP2 also has not
made any difference. Please let me know what needs to be done to repair
the system.

Thanks,