Explorer Problem

[Guest]

When I right-click on "start" and go to "explore", it stops responding when I
go to "file" or when I right click on a folder. What's going on?

 

[Ramesh, MS-MVP]

Both the symptoms are caused by a third-party shell extension. You can
isolate the problem by following the advice given here.

Right-click is slow or weird behavior caused by context menu handlers:
http://windowsxp.mvps.org/slowrightclick.htm
http://www.bootdisk.com/bootlist/208.htm#4

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When I right-click on "start" and go to "explore", it stops responding when
I
go to "file" or when I right click on a folder. What's going on?