Hi Marty,
As far as I know, there is no other way to enter into Safe Mode. I suggest
you change another keyboard to perform the Safe Mode.
Thanks & Regards,
Jason Tan
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
=====================================================
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--------------------
| Date: Wed, 19 Oct 2005 16:32:39 +1000
| From: Marty <
[email protected]>
| User-Agent: Thunderbird 1.4.1 (Windows/20051006)
| MIME-Version: 1.0
| Subject: Re: explorer.exe problem
| References: <
[email protected]>
<
[email protected]>
| In-Reply-To: <
[email protected]>
| Content-Type: text/plain; charset=ISO-8859-1; format=flowed
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| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windowsxp.help_and_support:188832
| X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
|
| Hello, thanks for your reply.
|
| Is there another way to boot into Safe Mode because I have a Microsoft
| keyboard that has a "F Lock" button and the F function keys don't work
| while booting.
|
| Cheers!
|
| Marty
|
|
|
| Jason Tan (MSFT) wrote:
| > Hello,
| >
| > Thanks for posting!
| >
| > From your post, I understand that when shutting down you get a dialog
| > message for Explorer.exe "Ending program...Please wait" at present.
| >
| > Based on my experience , the issue may happen due to some potential
third
| > party applications/services. I would like to suggest you perform the
| > following steps.
| >
| > Step 1: Please scan the system to ensure there is no virus/spyware.
| >
| > Step 2: Please boot the system into Safe Mode environment and test the
| > issue. Safe Mode loads a minimally protected-mode configuration,
disabling
| > Windows device drivers and using the standard VGA display adapter.
| >
| > 1. Restart your computer and start pressing the F8 key on your
keyboard. On
| > a computer that is configured for booting to multiple operating
systems,
| > you can press the F8 key when you see the Boot Menu.
| > 2. In "Windows Advanced Option Menu", use the arrow keys to select Safe
| > Mode, and then press ENTER.
| > 3. If you are running other operating systems on the computer, click
| > Microsoft Windows on the list that is displayed and then press ENTER.
| >
| > If the issue disappears, please perform a Clean Boot.
| >
| > Step 3: Use Clean Boot to eliminate third party interference.
| >
| > The issue could be caused by some third party application. To isolate
the
| > influence of additional applications, please boot the system into a
Clean
| > Boot environment to see whether this problem continues:
| >
| > 1. Unplug all the unnecessary devices, with only the keyboard, the
mouse
| > left.
| > 2. Click Start, click Run, type "msconfig" (without the quotation
marks) in
| > the Open box, and then click OK.
| > 3. In the Startup tab, click the "Disable All" button.
| > 4. In the Services tab, check the "Hide All Microsoft Services"
checkbox,
| > and then click the "Disable All" button.
| > 5. Click OK and restart your computer.
| >
| > 310560: How to troubleshoot by using the System Configuration utility
in
| > Windows XP
| >
http://support.microsoft.com/kb/310560
| >
| > Hope the information helps. If there is anything that is unclear,
please
| > feel free to let me know.
| >
| > Thanks & Regards,
| >
| > Jason Tan
| >
| > Microsoft Online Partner Support
| > Get Secure! -
www.microsoft.com/security
| >
| > =====================================================
| >
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| >
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Date: Wed, 19 Oct 2005 02:49:53 +1000
| > | From: Marty <
[email protected]>
| > | User-Agent: Thunderbird 1.4.1 (Windows/20051006)
| > | MIME-Version: 1.0
| > | Subject: explorer.exe problem
| > | Content-Type: text/plain; charset=ISO-8859-1; format=flowed
| > | Content-Transfer-Encoding: 7bit
| > | Message-ID: <
[email protected]>
| > | Newsgroups: microsoft.public.windowsxp.help_and_support
| > | NNTP-Posting-Host: 203-206-82-168.dyn.iinet.net.au 203.206.82.168
| > | Lines: 1
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl
| > microsoft.public.windowsxp.help_and_support:188679
| > | X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
| > |
| > | I was previously having a problem when shutting down my computer with
| > | CiceroUIWndFrm.exe (I think that's the name) - I was getting a dialog
| > | message "Ending program...Please wait". I searched on the net, it was
| > | something to do with the Speech and Handwriting recognition feature
in
| > | MS Office products that was causing this and so I disabled it.
| > |
| > | Now when shutting down I get a dialog message for Explorer.exe
"Ending
| > | program...Please wait".
| > |
| > | I also have a problem when Windows boots up. My desktop background
image
| > | is replaced with this error message
| > |
http://yestech.com.au/images/error_msg.jpg.
| > |
| > | Any ideas?
| > |
| > | Cheers!
| > |
| > | Marty
| > |
| >
|
