Explorer.exe has generated errors and will be closed by Windows


S

Super Steve

I'm using Windows 2000 with SP4.

I managed to get some spyware installed in my computer. I think it was
called "vcodec", a fake video codec. Using Spybot and Ad-Aware I
managed to remove the spyware.

Unfortunately now whenever a click on an .mp3, .avi or .mpg file within
Explorer I get an error message saying "Explorer.exe has generated
errors and will be closed by Windows", and Explorer then restarts.
Just clicking on any of these files, either left or right click, is
enough to cause this error.

The Event Viewer shows the following:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 19/11/2006
Time: 6:39:27 p.m.
User: N/A
Computer: SHERLOCK
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

I can open these three file types directly from within Windows Media
Player without any problems, just not from within Explorer.

I suspect that my codecs may be damaged somehow. However I have been
unable to find out which one. I assume that when you click on an .mp3,
..avi or .mpg Explorer searches for suitable codecs in order to show you
the preview. This only happens when I have "Enable web content in
folder" selected under "Folder options" within Explorer, which is when
Explorer wants to show a preview of the file.

I've used GSpot to get a list of all my installed video and audio
codecs. For audio codecs it reports:

ACM 0x0011 Microsoft IMA ADPCM CODEC Microsoft Corporation quartz.dll
--> imaadp32.acm
ACM 0x0002 Microsoft ADPCM CODEC Microsoft Corporation quartz.dll -->
msadp32.acm
ACM 0x0006 Microsoft CCITT G.711 A-Law and u-Law CODEC Microsoft
Corporation quartz.dll --> msg711.acm
ACM 0x0007 Microsoft CCITT G.711 A-Law and u-Law CODEC Microsoft
Corporation quartz.dll --> msg711.acm
ACM 0x0031 Microsoft GSM 6.10 Audio CODEC Microsoft
Corporation quartz.dll --> msgsm32.acm
ACM 0x0022 DSP Group TrueSpeech(TM) Software CODEC DSP GROUP,
INC. quartz.dll --> tssoft32.acm
ACM 0x0070 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0071 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0072 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0073 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0042 Microsoft G.723.1 CODEC Microsoft Corporation quartz.dll -->
msg723.acm
ACM 0x0402 Indeo® Audio Software Ligos Corporation quartz.dll -->
iac25_32.ax
ACM 0x0160 Windows Media Audio Microsoft Corporation quartz.dll -->
msaud32.acm
ACM 0x0161 Windows Media Audio Microsoft Corporation quartz.dll -->
msaud32.acm
ACM 0x0130 Sipro Lab Telecom ACELP.net audio codec Sipro Lab Telecom
Inc. quartz.dll --> sl_anet.acm
ACM 0x0055 Fraunhofer IIS MPEG Layer-3 Codec (advanced) Fraunhofer
Institut Integrierte Schaltungen IIS quartz.dll --> l3codeca.acm
ACM 0x0075 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0074 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0062 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0069 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0215 Ulead DV Audio CODEC quartz.dll
ACM 0x0216 Ulead DV Audio CODEC quartz.dll
ACM 0x3313 ffdshow Audio Decoder Copyright c 2002-2005 Milan
Cutka quartz.dll --> ff_acm.acm
DMO 0x0160 WMAudio Decoder DMO Microsoft Corporation qasf.dll -->
wmadmod.dll
DMO 0x000a WMSpeech Decoder DMO Microsoft Corporation qasf.dll -->
wmspdmod.dll
DSH 0x0001 ffdshow Audio Decoder Copyright © 2002-2005 Milan
Èutka ffdshow.ax
DSH 0x0050 MPEG Audio Decoder quartz.dll
DSH Voxware MetaSound Audio Decoder Voxware, Inc. voxmsdec.ax
DSH Voxware MetaVoice Audio Decoder Voxware, Inc. voxmvdec.ax
DSH 0x0055 MPEG Layer-3 Decoder Fraunhofer Institut Integrierte
Schaltungen IIS l3codecx.ax
DSH 0x0161 Windows Media Audio Decoder Microsoft
Corporation msadds32.ax
DSH 0x0130 ACELP.net Sipro Lab Audio Decoder Sipro Lab Telecom
Inc. acelpdec.ax
DSH 0x2000 CyberLink Audio Decoder CyberLink Corp. claud.ax
DSH 0x0050 Nero Digital Audio Decoder Nero AG and its
licensors NeAudio.ax
DSH CyberLink Audio Effect CyberLink Corporation claudfx.ax

None of the above have any error messages next to them.

For video codecs GSpot reports:

DMO WMVideo 8 Decoder DMO Microsoft Corporation qasf.dll -->
wmv8dmod.dll
DMO MP4S Mpeg4s Decoder DMO Microsoft Corporation qasf.dll -->
mp4sdmod.dll
DMO WMV Screen decoder DMO Microsoft Corporation qasf.dll -->
wmsdmod.dll
DMO WMVideo Decoder DMO Microsoft Corporation qasf.dll --> wmvdmod.dll
DMO MP43 Mpeg43 Decoder DMO Microsoft Corporation qasf.dll -->
mp43dmod.dll
DMO MPG4 Mpeg4 Decoder DMO Microsoft Corporation qasf.dll -->
mpg4dmod.dll
DSH DV Video Encoder qdv.dll
DSH ffdshow video encoder ffdshow.ax
DSH Indeo® video 5.10 Compression Filter Ligos
Corporation ir50_32.dll
DSH MJPEG Compressor quartz.dll
DSH MJPEG Decompressor AL/BS Pinnacle Systems MjpgDecompress.ax
DSH Nero Digital AVC Video Enc Nero AG NeNDVid.ax
DSH PICVideo MJPEG Compressor Pegasus Imaging Corporation pvmjpg21.dll
DSH XLCompress MyCompanyName XLCompress.ax
DSH XLDecompress Pinnacle Systems XLDecompress.ax
DSH ffdshow MPEG-4 Video Decoder ffdshow.ax
DSH MPEG1 MPEG Video Decoder quartz.dll
DSH DirectVobSub (auto-loading version) Gabest vsfilter.dll
DSH MJPEG Decompressor AL/BS Pinnacle Systems MjpgDecompress.ax
DSH AVI_PASS Pinnacle Systems AVI_PASS.ax
DSH MSS1 Microsoft Screen Video Decompressor Microsoft
Corporation msscds32.ax
DSH PICVideo MJPEG Decompressor Pegasus Imaging
Corporation pvmjpg21.dll
DSH WMV1 Windows Media Video Decoder Microsoft Corporation wmvds32.ax
DSH WMV2 Windows Media Video Decoder Microsoft Corporation wmv8ds32.ax
DSH MP4S Microsoft MPEG-4 Video Decompressor Microsoft
Corporation mp4sds32.ax
DSH MP43 Microsoft MPEG-4 Video Decompressor Microsoft
Corporation mpg4ds32.ax
DSH DVSD DV Video Decoder qdv.dll
DSH IV41 Indeo® Video 4.5 Decompression Filter Ligos
Corporation ir41_32.ax
DSH IV50 Indeo® video 5.10 Decompression Filter Ligos
Corporation ir50_32.dll
DSH MJPG AVI Draw quartz.dll
DSH Video Port Manager quartz.dll
DSH AVI Decompressor quartz.dll
DSH XLDecompress Pinnacle Systems XLDecompress.ax
DSH QTRpza QT Decompressor quartz.dll
DSH MJPG MJPEG Decompressor quartz.dll
DSH FLV4 FLV Video Decoder Gabest FLVSplitter.ax
DSH Nero DVD Decoder Nero AG NeVideo.ax
DSH MPEG1 CyberLink Video/SP Decoder CyberLink Corp. clvsd.ax
DSH Nero Video Decoder Nero AG NeVideo.ax
VFW CVID Cinepak Codec by Radius Radius Inc. qcap.dll --> iccvid.dll
VFW DVSD Panasonic DV CODEC Matsushita Electric Industrial Co.,
Ltd. qcap.dll --> pdvcodec.dll
VFW FFDS ffdshow Video Codec qcap.dll --> ff_vfw.dll
VFW FVFW ffdshow Video Codec qcap.dll --> ff_vfw.dll
VFW HFYU Huffyuv v2.1.1 - CCESP Patch v0.2.2 Disappearing Inc. qcap.dll
--> huffyuv.dll
VFW I263 Intel I.263 Video Driver 2.55.016 Intel Corporation qcap.dll
--> i263_32.drv
VFW I420 Intel 4:2:0 Video V2.50 Microsoft Corporation qcap.dll -->
msh263.drv
VFW IV32 Ligos Indeo® Video 3.2 Ligos Corporation qcap.dll -->
ir32_32.dll
VFW IV41 Ligos Indeo® Video 4.5 Ligos Corporation qcap.dll -->
ir41_32.ax
VFW IV50 Ligos Indeo® Video 5.11 Ligos Corporation qcap.dll -->
Ir50_32.dll
VFW IYUV Intel(R) Corporation qcap.dll --> iyuv_32.dll
VFW M261 Microsoft H.261 Video Codec Microsoft Corporation qcap.dll -->
msh261.drv
VFW M263 Microsoft H.263 Video Codec Microsoft Corporation qcap.dll -->
msh263.drv
VFW MJPG PICVideo MJPEG Codec Pegasus Imaging Corporation qcap.dll -->
pvmjpg21.dll
VFW MP42 Microsoft MPEG-4 Video Codec V2 Microsoft Corporation qcap.dll
--> mpg4c32.dll
VFW MPG4 Microsoft MPEG-4 Video Codec V1 Microsoft Corporation qcap.dll
--> mpg4c32.dll
VFW MRLE Microsoft RLE Microsoft Corporation qcap.dll --> msrle32.dll
VFW MSVC Microsoft Video 1 Microsoft Corporation qcap.dll -->
msvidc32.dll
VFW PIM1 PCLEPIM1 32-bit Compressor Pinnacle Systems qcap.dll -->
PCLEPIM1.dll
VFW VIFP VFAPI Reader Codec 1.05 ** Unknown VFW Driver file missing
VFW WMV3 Microsoft Windows Media Video 9 Microsoft Corporation qcap.dll
--> wmv9vcm.dll
VFW YVU9 Toshiba YUV Codec Toshiba Corporation qcap.dll --> tsbyuv.dll

There is one item with an error:

VFW VIFP VFAPI Reader Codec 1.05 ** Unknown VFW Driver file missing

I tracked down this codec and reinstalled it, but still GSpot reports
the error. However I don't think this is the cause of my problem.

Does anyone have any ideas as to what my problem may be?
 
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N

NewScience

I don't believe Windows Explorer cares what codecs are used or going to be
used based on extension file.

Check to see what default application is used Windows Explorer to open these
files. It may have been changed, since you can open them directly with
Windows Media Player and they play fine.

Also, in Windows Media Player, check to see what extensions it processes. I
believe it's under Options | Files. There is a list for all extensions
managed by Media player.

I'm using Windows 2000 with SP4.

I managed to get some spyware installed in my computer. I think it was
called "vcodec", a fake video codec. Using Spybot and Ad-Aware I
managed to remove the spyware.

Unfortunately now whenever a click on an .mp3, .avi or .mpg file within
Explorer I get an error message saying "Explorer.exe has generated
errors and will be closed by Windows", and Explorer then restarts.
Just clicking on any of these files, either left or right click, is
enough to cause this error.

The Event Viewer shows the following:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 19/11/2006
Time: 6:39:27 p.m.
User: N/A
Computer: SHERLOCK
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

I can open these three file types directly from within Windows Media
Player without any problems, just not from within Explorer.

I suspect that my codecs may be damaged somehow. However I have been
unable to find out which one. I assume that when you click on an .mp3,
..avi or .mpg Explorer searches for suitable codecs in order to show you
the preview. This only happens when I have "Enable web content in
folder" selected under "Folder options" within Explorer, which is when
Explorer wants to show a preview of the file.

I've used GSpot to get a list of all my installed video and audio
codecs. For audio codecs it reports:

ACM 0x0011 Microsoft IMA ADPCM CODEC Microsoft Corporation quartz.dll
--> imaadp32.acm
ACM 0x0002 Microsoft ADPCM CODEC Microsoft Corporation quartz.dll -->
msadp32.acm
ACM 0x0006 Microsoft CCITT G.711 A-Law and u-Law CODEC Microsoft
Corporation quartz.dll --> msg711.acm
ACM 0x0007 Microsoft CCITT G.711 A-Law and u-Law CODEC Microsoft
Corporation quartz.dll --> msg711.acm
ACM 0x0031 Microsoft GSM 6.10 Audio CODEC Microsoft
Corporation quartz.dll --> msgsm32.acm
ACM 0x0022 DSP Group TrueSpeech(TM) Software CODEC DSP GROUP,
INC. quartz.dll --> tssoft32.acm
ACM 0x0070 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0071 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0072 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0073 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0042 Microsoft G.723.1 CODEC Microsoft Corporation quartz.dll -->
msg723.acm
ACM 0x0402 Indeo® Audio Software Ligos Corporation quartz.dll -->
iac25_32.ax
ACM 0x0160 Windows Media Audio Microsoft Corporation quartz.dll -->
msaud32.acm
ACM 0x0161 Windows Media Audio Microsoft Corporation quartz.dll -->
msaud32.acm
ACM 0x0130 Sipro Lab Telecom ACELP.net audio codec Sipro Lab Telecom
Inc. quartz.dll --> sl_anet.acm
ACM 0x0055 Fraunhofer IIS MPEG Layer-3 Codec (advanced) Fraunhofer
Institut Integrierte Schaltungen IIS quartz.dll --> l3codeca.acm
ACM 0x0075 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0074 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0062 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0069 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0215 Ulead DV Audio CODEC quartz.dll
ACM 0x0216 Ulead DV Audio CODEC quartz.dll
ACM 0x3313 ffdshow Audio Decoder Copyright c 2002-2005 Milan
Cutka quartz.dll --> ff_acm.acm
DMO 0x0160 WMAudio Decoder DMO Microsoft Corporation qasf.dll -->
wmadmod.dll
DMO 0x000a WMSpeech Decoder DMO Microsoft Corporation qasf.dll -->
wmspdmod.dll
DSH 0x0001 ffdshow Audio Decoder Copyright © 2002-2005 Milan
Èutka ffdshow.ax
DSH 0x0050 MPEG Audio Decoder quartz.dll
DSH Voxware MetaSound Audio Decoder Voxware, Inc. voxmsdec.ax
DSH Voxware MetaVoice Audio Decoder Voxware, Inc. voxmvdec.ax
DSH 0x0055 MPEG Layer-3 Decoder Fraunhofer Institut Integrierte
Schaltungen IIS l3codecx.ax
DSH 0x0161 Windows Media Audio Decoder Microsoft
Corporation msadds32.ax
DSH 0x0130 ACELP.net Sipro Lab Audio Decoder Sipro Lab Telecom
Inc. acelpdec.ax
DSH 0x2000 CyberLink Audio Decoder CyberLink Corp. claud.ax
DSH 0x0050 Nero Digital Audio Decoder Nero AG and its
licensors NeAudio.ax
DSH CyberLink Audio Effect CyberLink Corporation claudfx.ax

None of the above have any error messages next to them.

For video codecs GSpot reports:

DMO WMVideo 8 Decoder DMO Microsoft Corporation qasf.dll -->
wmv8dmod.dll
DMO MP4S Mpeg4s Decoder DMO Microsoft Corporation qasf.dll -->
mp4sdmod.dll
DMO WMV Screen decoder DMO Microsoft Corporation qasf.dll -->
wmsdmod.dll
DMO WMVideo Decoder DMO Microsoft Corporation qasf.dll --> wmvdmod.dll
DMO MP43 Mpeg43 Decoder DMO Microsoft Corporation qasf.dll -->
mp43dmod.dll
DMO MPG4 Mpeg4 Decoder DMO Microsoft Corporation qasf.dll -->
mpg4dmod.dll
DSH DV Video Encoder qdv.dll
DSH ffdshow video encoder ffdshow.ax
DSH Indeo® video 5.10 Compression Filter Ligos
Corporation ir50_32.dll
DSH MJPEG Compressor quartz.dll
DSH MJPEG Decompressor AL/BS Pinnacle Systems MjpgDecompress.ax
DSH Nero Digital AVC Video Enc Nero AG NeNDVid.ax
DSH PICVideo MJPEG Compressor Pegasus Imaging Corporation pvmjpg21.dll
DSH XLCompress MyCompanyName XLCompress.ax
DSH XLDecompress Pinnacle Systems XLDecompress.ax
DSH ffdshow MPEG-4 Video Decoder ffdshow.ax
DSH MPEG1 MPEG Video Decoder quartz.dll
DSH DirectVobSub (auto-loading version) Gabest vsfilter.dll
DSH MJPEG Decompressor AL/BS Pinnacle Systems MjpgDecompress.ax
DSH AVI_PASS Pinnacle Systems AVI_PASS.ax
DSH MSS1 Microsoft Screen Video Decompressor Microsoft
Corporation msscds32.ax
DSH PICVideo MJPEG Decompressor Pegasus Imaging
Corporation pvmjpg21.dll
DSH WMV1 Windows Media Video Decoder Microsoft Corporation wmvds32.ax
DSH WMV2 Windows Media Video Decoder Microsoft Corporation wmv8ds32.ax
DSH MP4S Microsoft MPEG-4 Video Decompressor Microsoft
Corporation mp4sds32.ax
DSH MP43 Microsoft MPEG-4 Video Decompressor Microsoft
Corporation mpg4ds32.ax
DSH DVSD DV Video Decoder qdv.dll
DSH IV41 Indeo® Video 4.5 Decompression Filter Ligos
Corporation ir41_32.ax
DSH IV50 Indeo® video 5.10 Decompression Filter Ligos
Corporation ir50_32.dll
DSH MJPG AVI Draw quartz.dll
DSH Video Port Manager quartz.dll
DSH AVI Decompressor quartz.dll
DSH XLDecompress Pinnacle Systems XLDecompress.ax
DSH QTRpza QT Decompressor quartz.dll
DSH MJPG MJPEG Decompressor quartz.dll
DSH FLV4 FLV Video Decoder Gabest FLVSplitter.ax
DSH Nero DVD Decoder Nero AG NeVideo.ax
DSH MPEG1 CyberLink Video/SP Decoder CyberLink Corp. clvsd.ax
DSH Nero Video Decoder Nero AG NeVideo.ax
VFW CVID Cinepak Codec by Radius Radius Inc. qcap.dll --> iccvid.dll
VFW DVSD Panasonic DV CODEC Matsushita Electric Industrial Co.,
Ltd. qcap.dll --> pdvcodec.dll
VFW FFDS ffdshow Video Codec qcap.dll --> ff_vfw.dll
VFW FVFW ffdshow Video Codec qcap.dll --> ff_vfw.dll
VFW HFYU Huffyuv v2.1.1 - CCESP Patch v0.2.2 Disappearing Inc. qcap.dll
--> huffyuv.dll
VFW I263 Intel I.263 Video Driver 2.55.016 Intel Corporation qcap.dll
--> i263_32.drv
VFW I420 Intel 4:2:0 Video V2.50 Microsoft Corporation qcap.dll -->
msh263.drv
VFW IV32 Ligos Indeo® Video 3.2 Ligos Corporation qcap.dll -->
ir32_32.dll
VFW IV41 Ligos Indeo® Video 4.5 Ligos Corporation qcap.dll -->
ir41_32.ax
VFW IV50 Ligos Indeo® Video 5.11 Ligos Corporation qcap.dll -->
Ir50_32.dll
VFW IYUV Intel(R) Corporation qcap.dll --> iyuv_32.dll
VFW M261 Microsoft H.261 Video Codec Microsoft Corporation qcap.dll -->
msh261.drv
VFW M263 Microsoft H.263 Video Codec Microsoft Corporation qcap.dll -->
msh263.drv
VFW MJPG PICVideo MJPEG Codec Pegasus Imaging Corporation qcap.dll -->
pvmjpg21.dll
VFW MP42 Microsoft MPEG-4 Video Codec V2 Microsoft Corporation qcap.dll
--> mpg4c32.dll
VFW MPG4 Microsoft MPEG-4 Video Codec V1 Microsoft Corporation qcap.dll
--> mpg4c32.dll
VFW MRLE Microsoft RLE Microsoft Corporation qcap.dll --> msrle32.dll
VFW MSVC Microsoft Video 1 Microsoft Corporation qcap.dll -->
msvidc32.dll
VFW PIM1 PCLEPIM1 32-bit Compressor Pinnacle Systems qcap.dll -->
PCLEPIM1.dll
VFW VIFP VFAPI Reader Codec 1.05 ** Unknown VFW Driver file missing
VFW WMV3 Microsoft Windows Media Video 9 Microsoft Corporation qcap.dll
--> wmv9vcm.dll
VFW YVU9 Toshiba YUV Codec Toshiba Corporation qcap.dll --> tsbyuv.dll

There is one item with an error:

VFW VIFP VFAPI Reader Codec 1.05 ** Unknown VFW Driver file missing

I tracked down this codec and reinstalled it, but still GSpot reports
the error. However I don't think this is the cause of my problem.

Does anyone have any ideas as to what my problem may be?
 
S

Super Steve

Thanks for your reply.

The default application for opening .mp3 files is set to Windows Media
Player.
The default application for opening .avi files is set to Zoom Player.
The default application for opening .mpg files is set to Zoom Player.

This is as I expected.

In Windows Media Player, under Options -> Fiel Types, "MP3 audio file
(mp3)" is ticked and "Movie file (mpg)" is unticked. This is as I
expected as I use Zoom Player for viewing movies.

Any other suggestions?
 
N

NewScience

Try this (I had this problem with Nero)

1. Open Regedit
2. Open key: HKEY_CLASSES_ROOT\Applications\shell
3. See if you have a sub-key named open or play. If so, check what command
(sub-key under open/play sub-keys), and see what is used to open/play.
4. Still same what you think it should be?

Next, look at:

1. Open key: HKEY_CLASSES_ROOT\mp3file\shell\play\command

and see what is set for play.

Do the same for HKEY_CLASSES_ROOT\avifile\shell\play\command and
HKEY_CLASSES_ROOT\movfile\shell\play\command

On my system, I have no movfile\shell\play\command so I can't check.
 
D

David H. Lipman

From: "Super Steve" <[email protected]>

| I'm using Windows 2000 with SP4.
|
| I managed to get some spyware installed in my computer. I think it was
| called "vcodec", a fake video codec. Using Spybot and Ad-Aware I
| managed to remove the spyware.
|


It was vccodec and it was in reality a ZLob Trojan installer.
 
S

Super Steve

NewScience said:
Try this (I had this problem with Nero)

1. Open Regedit
2. Open key: HKEY_CLASSES_ROOT\Applications\shell
3. See if you have a sub-key named open or play. If so, check what command
(sub-key under open/play sub-keys), and see what is used to open/play.
4. Still same what you think it should be?

I don't have HKEY_CLASSES_ROOT\Applications\shell

The only thing remotely like "shell" under
HKEY_CLASSES_ROOT\Applications is "shell32.dll"
Next, look at:

1. Open key: HKEY_CLASSES_ROOT\mp3file\shell\play\command

and see what is set for play.

It's set to "C:\Program Files\Windows Media Player\wmplayer.exe"
/prefetch:6 /Play "%L"
Do the same for HKEY_CLASSES_ROOT\avifile\shell\play\command and

It's set to: "C:\Program Files\Windows Media Player\wmplayer.exe"
/prefetch:8 /Play "%L"
HKEY_CLASSES_ROOT\movfile\shell\play\command

It's set to: "C:\Program Files\Windows Media Player\mplayer2.exe"
/Play "%L"

Everything looks good there. I do have Nero 6 Ultra Edition installed.
Why did you suspect Nero?
 
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V

VideoReDo Sucks

Set the "Folder View" to "Windows Classic".
I've seen this problem many a time and this always fixed it.
Explorer runs into problems trying to generate the left pane preview.


I'm using Windows 2000 with SP4.

I managed to get some spyware installed in my computer. I think it was
called "vcodec", a fake video codec. Using Spybot and Ad-Aware I
managed to remove the spyware.

Unfortunately now whenever a click on an .mp3, .avi or .mpg file within
Explorer I get an error message saying "Explorer.exe has generated
errors and will be closed by Windows", and Explorer then restarts.
Just clicking on any of these files, either left or right click, is
enough to cause this error.

The Event Viewer shows the following:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 19/11/2006
Time: 6:39:27 p.m.
User: N/A
Computer: SHERLOCK
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

I can open these three file types directly from within Windows Media
Player without any problems, just not from within Explorer.

I suspect that my codecs may be damaged somehow. However I have been
unable to find out which one. I assume that when you click on an .mp3,
..avi or .mpg Explorer searches for suitable codecs in order to show you
the preview. This only happens when I have "Enable web content in
folder" selected under "Folder options" within Explorer, which is when
Explorer wants to show a preview of the file.

I've used GSpot to get a list of all my installed video and audio
codecs. For audio codecs it reports:

ACM 0x0011 Microsoft IMA ADPCM CODEC Microsoft Corporation quartz.dll
--> imaadp32.acm
ACM 0x0002 Microsoft ADPCM CODEC Microsoft Corporation quartz.dll -->
msadp32.acm
ACM 0x0006 Microsoft CCITT G.711 A-Law and u-Law CODEC Microsoft
Corporation quartz.dll --> msg711.acm
ACM 0x0007 Microsoft CCITT G.711 A-Law and u-Law CODEC Microsoft
Corporation quartz.dll --> msg711.acm
ACM 0x0031 Microsoft GSM 6.10 Audio CODEC Microsoft
Corporation quartz.dll --> msgsm32.acm
ACM 0x0022 DSP Group TrueSpeech(TM) Software CODEC DSP GROUP,
INC. quartz.dll --> tssoft32.acm
ACM 0x0070 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0071 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0072 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0073 Lernout & Hauspie CODECs Microsoft Corporation quartz.dll
--> lhacm.acm
ACM 0x0042 Microsoft G.723.1 CODEC Microsoft Corporation quartz.dll -->
msg723.acm
ACM 0x0402 Indeo® Audio Software Ligos Corporation quartz.dll -->
iac25_32.ax
ACM 0x0160 Windows Media Audio Microsoft Corporation quartz.dll -->
msaud32.acm
ACM 0x0161 Windows Media Audio Microsoft Corporation quartz.dll -->
msaud32.acm
ACM 0x0130 Sipro Lab Telecom ACELP.net audio codec Sipro Lab Telecom
Inc. quartz.dll --> sl_anet.acm
ACM 0x0055 Fraunhofer IIS MPEG Layer-3 Codec (advanced) Fraunhofer
Institut Integrierte Schaltungen IIS quartz.dll --> l3codeca.acm
ACM 0x0075 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0074 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0062 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0069 Voxware Audio CODECs Voxware, Inc. quartz.dll -->
vct3216.acm
ACM 0x0215 Ulead DV Audio CODEC quartz.dll
ACM 0x0216 Ulead DV Audio CODEC quartz.dll
ACM 0x3313 ffdshow Audio Decoder Copyright c 2002-2005 Milan
Cutka quartz.dll --> ff_acm.acm
DMO 0x0160 WMAudio Decoder DMO Microsoft Corporation qasf.dll -->
wmadmod.dll
DMO 0x000a WMSpeech Decoder DMO Microsoft Corporation qasf.dll -->
wmspdmod.dll
DSH 0x0001 ffdshow Audio Decoder Copyright © 2002-2005 Milan
Èutka ffdshow.ax
DSH 0x0050 MPEG Audio Decoder quartz.dll
DSH Voxware MetaSound Audio Decoder Voxware, Inc. voxmsdec.ax
DSH Voxware MetaVoice Audio Decoder Voxware, Inc. voxmvdec.ax
DSH 0x0055 MPEG Layer-3 Decoder Fraunhofer Institut Integrierte
Schaltungen IIS l3codecx.ax
DSH 0x0161 Windows Media Audio Decoder Microsoft
Corporation msadds32.ax
DSH 0x0130 ACELP.net Sipro Lab Audio Decoder Sipro Lab Telecom
Inc. acelpdec.ax
DSH 0x2000 CyberLink Audio Decoder CyberLink Corp. claud.ax
DSH 0x0050 Nero Digital Audio Decoder Nero AG and its
licensors NeAudio.ax
DSH CyberLink Audio Effect CyberLink Corporation claudfx.ax

None of the above have any error messages next to them.

For video codecs GSpot reports:

DMO WMVideo 8 Decoder DMO Microsoft Corporation qasf.dll -->
wmv8dmod.dll
DMO MP4S Mpeg4s Decoder DMO Microsoft Corporation qasf.dll -->
mp4sdmod.dll
DMO WMV Screen decoder DMO Microsoft Corporation qasf.dll -->
wmsdmod.dll
DMO WMVideo Decoder DMO Microsoft Corporation qasf.dll --> wmvdmod.dll
DMO MP43 Mpeg43 Decoder DMO Microsoft Corporation qasf.dll -->
mp43dmod.dll
DMO MPG4 Mpeg4 Decoder DMO Microsoft Corporation qasf.dll -->
mpg4dmod.dll
DSH DV Video Encoder qdv.dll
DSH ffdshow video encoder ffdshow.ax
DSH Indeo® video 5.10 Compression Filter Ligos
Corporation ir50_32.dll
DSH MJPEG Compressor quartz.dll
DSH MJPEG Decompressor AL/BS Pinnacle Systems MjpgDecompress.ax
DSH Nero Digital AVC Video Enc Nero AG NeNDVid.ax
DSH PICVideo MJPEG Compressor Pegasus Imaging Corporation pvmjpg21.dll
DSH XLCompress MyCompanyName XLCompress.ax
DSH XLDecompress Pinnacle Systems XLDecompress.ax
DSH ffdshow MPEG-4 Video Decoder ffdshow.ax
DSH MPEG1 MPEG Video Decoder quartz.dll
DSH DirectVobSub (auto-loading version) Gabest vsfilter.dll
DSH MJPEG Decompressor AL/BS Pinnacle Systems MjpgDecompress.ax
DSH AVI_PASS Pinnacle Systems AVI_PASS.ax
DSH MSS1 Microsoft Screen Video Decompressor Microsoft
Corporation msscds32.ax
DSH PICVideo MJPEG Decompressor Pegasus Imaging
Corporation pvmjpg21.dll
DSH WMV1 Windows Media Video Decoder Microsoft Corporation wmvds32.ax
DSH WMV2 Windows Media Video Decoder Microsoft Corporation wmv8ds32.ax
DSH MP4S Microsoft MPEG-4 Video Decompressor Microsoft
Corporation mp4sds32.ax
DSH MP43 Microsoft MPEG-4 Video Decompressor Microsoft
Corporation mpg4ds32.ax
DSH DVSD DV Video Decoder qdv.dll
DSH IV41 Indeo® Video 4.5 Decompression Filter Ligos
Corporation ir41_32.ax
DSH IV50 Indeo® video 5.10 Decompression Filter Ligos
Corporation ir50_32.dll
DSH MJPG AVI Draw quartz.dll
DSH Video Port Manager quartz.dll
DSH AVI Decompressor quartz.dll
DSH XLDecompress Pinnacle Systems XLDecompress.ax
DSH QTRpza QT Decompressor quartz.dll
DSH MJPG MJPEG Decompressor quartz.dll
DSH FLV4 FLV Video Decoder Gabest FLVSplitter.ax
DSH Nero DVD Decoder Nero AG NeVideo.ax
DSH MPEG1 CyberLink Video/SP Decoder CyberLink Corp. clvsd.ax
DSH Nero Video Decoder Nero AG NeVideo.ax
VFW CVID Cinepak Codec by Radius Radius Inc. qcap.dll --> iccvid.dll
VFW DVSD Panasonic DV CODEC Matsushita Electric Industrial Co.,
Ltd. qcap.dll --> pdvcodec.dll
VFW FFDS ffdshow Video Codec qcap.dll --> ff_vfw.dll
VFW FVFW ffdshow Video Codec qcap.dll --> ff_vfw.dll
VFW HFYU Huffyuv v2.1.1 - CCESP Patch v0.2.2 Disappearing Inc. qcap.dll
--> huffyuv.dll
VFW I263 Intel I.263 Video Driver 2.55.016 Intel Corporation qcap.dll
--> i263_32.drv
VFW I420 Intel 4:2:0 Video V2.50 Microsoft Corporation qcap.dll -->
msh263.drv
VFW IV32 Ligos Indeo® Video 3.2 Ligos Corporation qcap.dll -->
ir32_32.dll
VFW IV41 Ligos Indeo® Video 4.5 Ligos Corporation qcap.dll -->
ir41_32.ax
VFW IV50 Ligos Indeo® Video 5.11 Ligos Corporation qcap.dll -->
Ir50_32.dll
VFW IYUV Intel(R) Corporation qcap.dll --> iyuv_32.dll
VFW M261 Microsoft H.261 Video Codec Microsoft Corporation qcap.dll -->
msh261.drv
VFW M263 Microsoft H.263 Video Codec Microsoft Corporation qcap.dll -->
msh263.drv
VFW MJPG PICVideo MJPEG Codec Pegasus Imaging Corporation qcap.dll -->
pvmjpg21.dll
VFW MP42 Microsoft MPEG-4 Video Codec V2 Microsoft Corporation qcap.dll
--> mpg4c32.dll
VFW MPG4 Microsoft MPEG-4 Video Codec V1 Microsoft Corporation qcap.dll
--> mpg4c32.dll
VFW MRLE Microsoft RLE Microsoft Corporation qcap.dll --> msrle32.dll
VFW MSVC Microsoft Video 1 Microsoft Corporation qcap.dll -->
msvidc32.dll
VFW PIM1 PCLEPIM1 32-bit Compressor Pinnacle Systems qcap.dll -->
PCLEPIM1.dll
VFW VIFP VFAPI Reader Codec 1.05 ** Unknown VFW Driver file missing
VFW WMV3 Microsoft Windows Media Video 9 Microsoft Corporation qcap.dll
--> wmv9vcm.dll
VFW YVU9 Toshiba YUV Codec Toshiba Corporation qcap.dll --> tsbyuv.dll

There is one item with an error:

VFW VIFP VFAPI Reader Codec 1.05 ** Unknown VFW Driver file missing

I tracked down this codec and reinstalled it, but still GSpot reports
the error. However I don't think this is the cause of my problem.

Does anyone have any ideas as to what my problem may be?
 
S

Super Steve

VideoReDo said:
Set the "Folder View" to "Windows Classic".
I've seen this problem many a time and this always fixed it.
Explorer runs into problems trying to generate the left pane preview.

Yes, that does indeed prevent the problem from happening, but I quite
like having the preview pane, especially for previewing images (it's
not quite so useful for video).
 
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S

Super Steve

I managed to fix my problem by uninstalling Windows Media Player,
restarting my PC, then downloading and installing Windows Media Player.

Everything seems to be working ok now.

Yay!
 

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