explorer.exe error

[Guest]

When trying to open up anything on the desktop or internet explorer a message comes up that says explorer.exe has generated errors and windows needs to shut down. HELP !! any one know what to do to fix this problem. I can not get past the start menu or to any program.

 

[Dave Douglas]

Is this applicable?
http://support.microsoft.com/?kbid=314867

When trying to open up anything on the desktop or internet explorer a

message comes up that says explorer.exe has generated errors and windows
needs to shut down. HELP !! any one know what to do to fix this
problem. I can not get past the start menu or to any program.

 

[Guest]

Thanks for the info, but it is not the solution. If I try and open the control panel thru the task manager as soon as I hit open the error message comes back up. I didn't realize that Clean Sweep is a problem, but I did not put clean sweep on until we were having this problem. If you have any other suggestions please let me know and I also will keep looking. It looks to me that my son has put the explorer icon in the recycle bin, is there anyway to get to the recycle bin other from the start menu? Thanks