explorer exe error

[Guest]

whenever i right click in my computor folder say drive C orany drive i get
explorer exe error,,,when i ty to install sp4 i also get this error and it
restarts the computor other than these to places i havnt had any problem i
have zone alarm and nortan 2003 installed,,can anyone help

 

[John John]

Norton and Zone Alarm are not exactly always compatible or cooperative
with Windows. When you do updates at Windowsupdate it might be best to
have these apps turned off. And ABSOLUTELY these apps SHOULD NOT run
when you try to apply Service Packs. As for your immediate problem try
reparing Internet Explorer from the control panel add/remove programs
function. If you can't repair IE in the normal fashion then you will
have to try to repair IE manually. Post back if you can't fix it, we'll
dig out into our IE repair command lines.

John

 

[George Hester]

The Control Panel Add/Remove Repair is essentially the same as the manual repair. This article will work just fine for IE 6 in Windows 2000 and in fact sometimes the only option if at IE 6.

http://support.microsoft.com/kb/318378/EN-US/