Dave said:
This problem started two days ago. I'm the only one that uses this system
and I haven't installed anything in over a month. I have Microsoft auto
update enabled.
Here's what's happening and what I've tried so far.
When I open explorer.exe and go to My Computer Explorer locks up and
generates the following error report:
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 000118d0
I can open, edit and save anything in My Documents without any problem, it's
just anytime I try to access the C or E drive in My Computer then
Explorer.exe will crash.
I searched the board and tried:
- system restore
- start.run, SFC /SCANNOW
everything except the format and start over option...
Anyone ever fixed this problem without re-installing?
Any other ideas on what to try?
Thanks!
You receive an "Explorer.exe has generated errors and will be closed by
Windows" error message
http://support.microsoft.com/?scid=kb;EN-US;Q314867
Can't access Windows Explorer, Control Panel et al.
http://aumha.net/viewtopic.php?p=80536
= This can be caused also by BHO third-party, Video card malfunctioning,
hardware driver going bad.
Check in the Device Manager for any malfunctioning devices.
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malware from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
Download these tools to see the running processes in real-time and you
can search them to make sure they are Legit.
"Process Explorer for Windows v10.21"
http://www.microsoft.com/technet/sysinternals/utilities/processexplorer.mspx
"AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
= Boot up with your CD in the CD ROM and when you presented with Windows Setup
Options:
1- Install Windows
2- Repair existing copy
3- Quit
Select 2 by Pressing R on your keyboard, on the Command Prompt type:
C:\Windows>CD.. Hit [Enter..] on your Keyboard
on the new Prompt type this:
C:\>
copy X:\i386\ntldr c:\ where X is the Drive Letter for your CD-Rom
copy X:\i386\ntdetect.com c:\ " " "
copy X:\i386\ntdll.dll C:\Windows\System32
Please type one at a time click/Hit [Enter..]
Then Type this command:
chkdsk /r Hit [Enter..] then Exit when the checkdsk finished.
//**************** NOTE ******************//
NOTE: the ntdll.dll locations:
C:z\windows\system32
C:\windows\ServicePackFikes\i386
C:\windows\SoftwareDistribution\SelfUpdate\16b2c96a0c41..........819
//*************\\\\\\***********************//
How to Perform a Windows XP Repair Install:
http://michaelstevenstech.com/XPrepairinstall.htm
HTH.
nass
