explorer.exe CRASH after closing control panel

G

Guest

Every time I x out from control panel explorer.exe crashes. It happens every
time. Any ideas as to how to fix this?
 
W

Wesley Vogel

Update your antivirus software and do a full system scan.

Also scan for spyware.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

The most updated norton runs every night, and Microsoft's Anti-Spyware runs
every night. No virus, and only one spyware which is from limewire. I don't
delete it or limewire will not work. That shouldn't be the problem anyway.
So no virus or spyware. the problem is still the same. As soon as I x out
of control panel explorer crashes and reloads itself.
 
W

Wesley Vogel

Limewire installs spyware.

So, yes, spyware.

Some spyware can cause problems with the Control Panel if they have *.cpl
files that show up in the Control Panel.
-----

Try this...
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top
Scroll down to...
256. Restore the Control Panel
-----

See if you have any errors in the Event Viewer related to the Control Panel.

Event ID & the Event Source are very important.

To open the Event Viewer...
Start | Run | Type: eventvwr | OK

For any Events that seem related to the problem...

Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Click:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related Knowledge
Base articles | Follow any links that might be useful

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427

Event Viewer overview
http://www.microsoft.com/resources/.../xp/all/proddocs/en-us/event_overview_01.mspx
--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

OK inside of event viewer there are 2 errors. the first says Faulting
application explorer.exe, version 6.0.2900.2180, faulting module shlwapi.dll,
version 6.0.2900.2668, fault address 0x00008340

the other error that occured .02 seconds later stated Fault bucket 203172519.

I didn't see anything under the related articles that applied to my
situation. Any more help?!?!?
 
G

Gary Tsang

Recent versions of Limewire do NOT install spyware (not since 4.x)...

--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp


Wesley Vogel said:
Limewire installs spyware.

So, yes, spyware.

Some spyware can cause problems with the Control Panel if they have *.cpl
files that show up in the Control Panel.
-----

Try this...
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top
Scroll down to...
256. Restore the Control Panel
-----

See if you have any errors in the Event Viewer related to the Control
Panel.

Event ID & the Event Source are very important.

To open the Event Viewer...
Start | Run | Type: eventvwr | OK

For any Events that seem related to the problem...

Double click the event in Event Viewer | Click: the button below the
second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Click:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related
Knowledge
Base articles | Follow any links that might be useful

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427

Event Viewer overview
http://www.microsoft.com/resources/.../xp/all/proddocs/en-us/event_overview_01.mspx
--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Shoewee said:
The most updated norton runs every night, and Microsoft's Anti-Spyware
runs every night. No virus, and only one spyware which is from limewire.
I don't delete it or limewire will not work. That shouldn't be the
problem anyway. So no virus or spyware. the problem is still the same.
As soon as I x out of control panel explorer crashes and reloads itself.
 

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