Explorer error message

[Guest]

My explorer has been crashing almost everytime I use it lately with this
message:
AppName: iexplore.exe
AppVer: 6.0.2900.2180
ModName: Unknown
ModVer: 0.0.0.0
Offset: 02ae7ce1
I tried to download spyware, but explorer crashes and shuts itself down
before I can get to it. I ran security checks and they didn't come up with
any viruses. I've tried defragmenting and disk cleanup and nothing seems to
work. Anyone have any ideas?

 

[Don Varnau]

Hi,
From Control Panel> Internet Options> Programs> Manage add-ons, disable
add-ons. One of them might be causing the problem.

If you startup in Safe Mode with networking, IE may work well enough to
download Ad-aware and Spybot, post a HijackThis log or download a backup
browser (mozilla.org)
315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Some malware must be removed manually. You may have to register and post a
HijackThis log to one of these forums for additional help. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.

* The Parasite Fight - Quick Fix Protocol:
http://www.aumha.org/a/quickfix.htm
* HijackThis Quick Start
http://www.tomcoyote.org/hjt/#Top
* HijackThis Tutorial and Download
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42

http://forum.aumha.org/viewforum.php?f=30
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://www.spywarewarrior.com/index.php

Hope this helps,
Don
[MS MVP- IE]