explorer and search crashes. 2007key.dll

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I open a directory and click through the folders, explorer crashes and
goes to error reporting. Then goes on to close and often crashes the system.
I noticed in the info on the error report that it refers to a '2007key.dll'
mod ver 0.0.0.0. I can't trace this dll on my computer. I can see a
'2007key.log' with a list of characters.But usually the search crashes as
well. Has anyone got any ideas??
Regards
Andy
 
Andy said:
When I open a directory and click through the folders, explorer
crashes and goes to error reporting. Then goes on to close and often
crashes the system. I noticed in the info on the error report that it
refers to a '2007key.dll' mod ver 0.0.0.0. I can't trace this dll on
my computer. I can see a '2007key.log' with a list of characters.But
usually the search crashes as well. Has anyone got any ideas??
Regards
Andy

Searches for "2007key.dll" and "2007key.log" on Google produce nothing.
This is often the case with malware. Make sure your computer is clean
by going through these steps systematically:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

After you know the machine is 100% virus/malware-free if you still have
the same problem, you'll need to find whatever program is associated
with 2007key.dll and uninstall it. You can also try clean-boot
troubleshooting:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Your first step is the malware troubleshooting.

Malke
 

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