Exlporer.exe crashes when opening folder

[BadHead]

The subject of this email describes the problem: Occasionally, when opening
a folder I find that Explorer.exe crashes. Sometimes it just starts up again
within a second or so; sometimes only Windows Explorer starts up. I find
that this is more likely to happen when opening a folder (any folder) for
the first time during a session. Whenever opening a folder, the whole
desktop seems to re-draw itself.

Any ideas what this could be and any ideas on how to solve this nagging
problem?

Thanks.

--
BadHead
---

OS: Windows XP Professional SP2 (32-bit)
Office Suite: Microsoft Office 2003 Professional SP2

Motherboard: Asus Crosshair
CPU: AMD64x2 5600(AM2)
RAM: 2Gb Corsair Twin2X Dominator 6400C4D
GPU: GeCube ATI X1950Pro 512MB FZ HDCP Edition
PSU: Enermax Galaxy 850W

 

[kimiraikkonen]

If web-style view (preview view) is enabled and if you have media
files especially Videos, they may crash your explorer due to some
dependecies on codecs.

 

[David H. Lipman]

From: "BadHead" <[email protected]>

| The subject of this email describes the problem: Occasionally, when opening
| a folder I find that Explorer.exe crashes. Sometimes it just starts up again
| within a second or so; sometimes only Windows Explorer starts up. I find
| that this is more likely to happen when opening a folder (any folder) for
| the first time during a session. Whenever opening a folder, the whole
| desktop seems to re-draw itself.
|
| Any ideas what this could be and any ideas on how to solve this nagging
| problem?
|
| Thanks.
|


Download MULTI_AV.EXE from the URL --
http://www.pctipp.ch/downloads/dl/35905.asp

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * * Please report back your results * * *

 

[Guest]

The subject of this email describes the problem: Occasionally, when opening
a folder I find that Explorer.exe crashes. Sometimes it just starts up again
within a second or so; sometimes only Windows Explorer starts up. I find
that this is more likely to happen when opening a folder (any folder) for
the first time during a session. Whenever opening a folder, the whole
desktop seems to re-draw itself.

Any ideas what this could be and any ideas on how to solve this nagging
problem?

Thanks.

--
BadHead
---

OS: Windows XP Professional SP2 (32-bit)
Office Suite: Microsoft Office 2003 Professional SP2

Motherboard: Asus Crosshair
CPU: AMD64x2 5600(AM2)
RAM: 2Gb Corsair Twin2X Dominator 6400C4D
GPU: GeCube ATI X1950Pro 512MB FZ HDCP Edition
PSU: Enermax Galaxy 850W

Usually this caused by a BHO or damaged/corrupted Software or Viral malware.
Try the following:

Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Then run a Disk clean Cleanup (note if your system is set to remember the
password you can be selective in your cleaning).
There is always a log file in the Event Viewer created for each
Successful/or Unsuccessful Log, so open a run command and type in:
eventvwr.msc click [OK]
There you will see three Options/Folders:
Application
System
Security
By clicking on each and look in the Right Pane/Window you will see a report
Log Double click on the error Message (X) to get more info and you can copy
and paste in your next post.
HTH.
nass

 

[David H. Lipman]

From: "nass" <[email protected]>

|
| "BadHead" wrote:
||
| Usually this caused by a BHO or damaged/corrupted Software or Viral malware.
| Try the following:
|
| Click Start >> Control Panel >> Double click Network and Internet
Connections >>> Double click Internet Options.
| On the IE properties windows you will see these Taps:
General |> Security | Privacy | Content | Connections | Programs |
| Advanced
| Under General Tab clear your History, Internet Files and Cookies.
| Then click on Advanced tab and scroll down to under the Browsing Option:
| [&] Browsing
| [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
| Then click on Programs Tab and click Manage Add-Ons and Disable all non
| Verified Add-Ons (You should Renable them later one-by-one and see the
| culprit and update it or remove it.
| How to manage Add-Ons:
| http://support.microsoft.com/kb/883256
|
| 2... You need to be sure your system is clean from malware and Viruses by
| scanning for them
| Scan for malwares from here:
| http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
| http://onecare.live.com/standard/en-gb/default.htm
| Run a scan from here on-line:
| http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
| Download Avast Cleaner from here:
| http://www.avast.com/eng/avast-virus-cleaner.html
|
| Then run a Disk clean Cleanup (note if your system is set to remember the
| password you can be selective in your cleaning).
| There is always a log file in the Event Viewer created for each
| Successful/or Unsuccessful Log, so open a run command and type in:
| eventvwr.msc click [OK]
| There you will see three Options/Folders:
| Application
| System
| Security
| By clicking on each and look in the Right Pane/Window you will see a report
| Log Double click on the error Message (X) to get more info and you can copy
| and paste in your next post.
| HTH.
| nass
| ----
| www.nasstec.co.uk

Good advice except... the suggestion of Live OneCare.

Better would be...

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

McAfee:
http://www.mcafee.com/myapps/mfs/default.asp

Kaspersky (detect only):
http://www.kaspersky.com/de/scanforvirus

BitDefender:
http://www.bitdefender.com/scan/license.php

Freedom Online scanner:
http://www.freedom.net/viruscenter/index.html

Panda ActiveScan:
http://http://www.activescan.com/

 

[Guest]

From: "nass" <[email protected]>

|
| "BadHead" wrote:
||
| Usually this caused by a BHO or damaged/corrupted Software or Viral malware.
| Try the following:
|
| Click Start >> Control Panel >> Double click Network and Internet
Connections >>> Double click Internet Options.
| On the IE properties windows you will see these Taps:
General |> Security | Privacy | Content | Connections | Programs |
| Advanced
| Under General Tab clear your History, Internet Files and Cookies.
| Then click on Advanced tab and scroll down to under the Browsing Option:
| [&] Browsing
| [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
| Then click on Programs Tab and click Manage Add-Ons and Disable all non
| Verified Add-Ons (You should Renable them later one-by-one and see the
| culprit and update it or remove it.
| How to manage Add-Ons:
| http://support.microsoft.com/kb/883256
|
| 2... You need to be sure your system is clean from malware and Viruses by
| scanning for them
| Scan for malwares from here:
| http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
| http://onecare.live.com/standard/en-gb/default.htm
| Run a scan from here on-line:
| http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
| Download Avast Cleaner from here:
| http://www.avast.com/eng/avast-virus-cleaner.html
|
| Then run a Disk clean Cleanup (note if your system is set to remember the
| password you can be selective in your cleaning).
| There is always a log file in the Event Viewer created for each
| Successful/or Unsuccessful Log, so open a run command and type in:
| eventvwr.msc click [OK]
| There you will see three Options/Folders:
| Application
| System
| Security
| By clicking on each and look in the Right Pane/Window you will see a report
| Log Double click on the error Message (X) to get more info and you can copy
| and paste in your next post.
| HTH.
| nass
| ----
| www.nasstec.co.uk

Good advice except... the suggestion of Live OneCare.

Better would be...

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

McAfee:
http://www.mcafee.com/myapps/mfs/default.asp

Kaspersky (detect only):
http://www.kaspersky.com/de/scanforvirus

BitDefender:
http://www.bitdefender.com/scan/license.php

Freedom Online scanner:
http://www.freedom.net/viruscenter/index.html

Panda ActiveScan:
http://http://www.activescan.com/

Hi Dave,
I agree with you, but they start to be better in their catching rates.
HTH.
nass

 

[David H. Lipman]

From: "nass" <[email protected]>

|
| Hi Dave,
| I agree with you, but they start to be better in their catching rates.
| HTH.
| nass

True but... Not good enough.

 

[Pappion]

Why do you say "Good advice except... the suggestion of Live OneCare."??
thank you

From: "nass" <[email protected]>

|
| "BadHead" wrote:
||
| Usually this caused by a BHO or damaged/corrupted Software or Viral
malware.
| Try the following:
|
| Click Start >> Control Panel >> Double click Network and Internet
Connections >>> Double click Internet Options.
| On the IE properties windows you will see these Taps:
General |> Security | Privacy | Content | Connections | Programs |
| Advanced
| Under General Tab clear your History, Internet Files and Cookies.
| Then click on Advanced tab and scroll down to under the Browsing Option:
| [&] Browsing
| [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
| Then click on Programs Tab and click Manage Add-Ons and Disable all non
| Verified Add-Ons (You should Renable them later one-by-one and see the
| culprit and update it or remove it.
| How to manage Add-Ons:
| http://support.microsoft.com/kb/883256
|
| 2... You need to be sure your system is clean from malware and Viruses
by
| scanning for them
| Scan for malwares from here:
| http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
| http://onecare.live.com/standard/en-gb/default.htm
| Run a scan from here on-line:
| http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
| Download Avast Cleaner from here:
| http://www.avast.com/eng/avast-virus-cleaner.html
|
| Then run a Disk clean Cleanup (note if your system is set to remember
the
| password you can be selective in your cleaning).
| There is always a log file in the Event Viewer created for each
| Successful/or Unsuccessful Log, so open a run command and type in:
| eventvwr.msc click [OK]
| There you will see three Options/Folders:
| Application
| System
| Security
| By clicking on each and look in the Right Pane/Window you will see a
report
| Log Double click on the error Message (X) to get more info and you can
copy
| and paste in your next post.
| HTH.
| nass
| ----
| www.nasstec.co.uk

Good advice except... the suggestion of Live OneCare.

Better would be...

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

McAfee:
http://www.mcafee.com/myapps/mfs/default.asp

Kaspersky (detect only):
http://www.kaspersky.com/de/scanforvirus

BitDefender:
http://www.bitdefender.com/scan/license.php

Freedom Online scanner:
http://www.freedom.net/viruscenter/index.html

Panda ActiveScan:
http://http://www.activescan.com/

 

[David H. Lipman]

From: "Pappion" <[email protected]>

| Why do you say "Good advice except... the suggestion of Live OneCare."??
| thank you
|


The advice of using another anti virus in an "On Demand" role is a good suggestion.
However, Microsoft has one of the poorest catch rates. You want to use thos with the
broadest range. Thus if you are going to mention Windows LiveCare, you should mention
others as well to get the best coverage. Microsoft OneCare alone, with its poor catcgh
rate, can give a false sense of security. Using "other vendor scanners" can rule out False
Negatives.