Exchange server and POP3 access

J

James

Hi All,

I am using Outlook 2003 and have to access an exchange server for work. I
also have several POP3 accounts that I access. It all works pretty well,
with one aggravation.

When I want to send email through one of the POP3 accounts, I select it
from the accounts button when composing the message. The problem is that it
sends it through the exchange server account, though the return address is
correct. I would like it to send the email through the account specified in
the configuration for the POP3 account. Why this is an issue, is that the
copy of the sent mail is stored in the sent mail folder for the exchange
server account, not the sent mail folder, under "Personal Folders". I would
like to keep my work email (exchange server), seperate from my personal
email (The POP3 accounts).

Does anyone have a way around this?

Thanks in Advance,

Jim
 
B

Brian Tillman

James said:
Why this is an issue, is that the copy of the sent mail is stored in the
sent mail folder for the exchange server account, not the sent mail
folder, under "Personal Folders". I would like to keep my work email
(exchange server), seperate from my personal email (The POP3
accounts).

There is exactly one delivery location when using Exchange and POP accounts
in a mail profile, which means one set of folders will be handled
automatically by Outlook. Right now, you have (correctly) set the Exchange
server as the delivery location. Thus, your Exchange account's Sent Items
folder is the only one Outlook will use. As far as Outlook is concerned,
the "Sent Items" folder in the PST is no different than any other folder in
that message store. If you were to change your delivery location to the
PST, then everything would go through those folders, including your Exchange
mail.

I think your best solution would be to create a second mail profile to
contain just your POP account. You can use your existing PST as its
delivery location. If you need to force mail to use that account's SMTP
server for outgoing messages (and use the PST's Sent Items folder as the
receiver for outgoing mail), you can close Outlook and restart, choosing the
other profile, which won't see the Exchange server.
 
L

Lanwench [MVP - Exchange]

James said:
Hi All,

I am using Outlook 2003 and have to access an exchange server for
work. I also have several POP3 accounts that I access. It all works
pretty well, with one aggravation.

When I want to send email through one of the POP3 accounts, I select
it from the accounts button when composing the message. The problem
is that it sends it through the exchange server account, though the
return address is correct. I would like it to send the email through
the account specified in the configuration for the POP3 account. Why
this is an issue, is that the copy of the sent mail is stored in the
sent mail folder for the exchange server account, not the sent mail
folder, under "Personal Folders". I would like to keep my work email
(exchange server), seperate from my personal email (The POP3
accounts).

Does anyone have a way around this?

Thanks in Advance,

Jim

To add to Brian's advice (re separate profiles) - if your POP accounts are
personal mail accounts, you probably don't want them on your company's
Exchange server, as they are then company property. Remember, your IT staff
& management can read your email if company policy permits this - it's
technically quite easy. I'd either use another profile for personal mail
that goes to a PST file, or even better yet, just use webmail to access this
data, as a PST file on your company's computer is probably company property
as well. If webmail of any sort is prohibited/blocked, that's a pretty clear
indication you should leave your personal email at home. Just my two cents.
 
J

Jeff Stephenson [MSFT]

To add to Brian's advice (re separate profiles) - if your POP accounts are
personal mail accounts, you probably don't want them on your company's
Exchange server, as they are then company property. Remember, your IT staff
& management can read your email if company policy permits this - it's
technically quite easy. I'd either use another profile for personal mail
that goes to a PST file, or even better yet, just use webmail to access this
data, as a PST file on your company's computer is probably company property
as well. If webmail of any sort is prohibited/blocked, that's a pretty clear
indication you should leave your personal email at home. Just my two cents.

If, after Lanwench's comments, you still want to keep this configuration,
you might try setting up authentication to the outgoing server for your
POP3 account. There is a bug in Outlook 2003 SP-1 that will cause it to
try another account if it fails to send on the account you specified, and
the usual culprit is the lack of authentication to the outgoing server.
 
G

Guest

Hello James
If you have an internet account defined in Outlook (as well as the Exchange
account) you can specify which account you want to "send via". Create your
new email and, from the toolbar, select "account". A grey bar at the top of
the email will now display "this message will be sent via <account name>"
As the others said, though, you should check about creating internet
accounts on your company mail system.
HTH
Terry
 
B

Brian Tillman

Terry said:
Create your new email and, from the toolbar, select "account".
A grey bar at the top of the email will now display "this message
will be sent via <account name>"

And if you'd have read what James said (quoted here)
When I want to send email through one of the POP3 accounts, I select
it from the accounts button when composing the message. The problem is
that it
sends it through the exchange server account, though the return address is
correct.

you'd see James already uses the Accounts button, that he selects the
correct account, the recipient sees the correct address, but that the
message goes out through the Exchange server, not through the
correctly-selected account's SMTP server.
 
J

James

Thanks everyone for the helpful advice. I now have a better idea how all
this works and can sit down and figure out the best way to set it up.

This only became an issue recently, because I work out of my home and my
employer just setup an exchange server. Previously, we had used a POP3
based system for employee email, and all my work email was stored locally.
 

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