Jeff
How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?kbid=310560
HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434
Look in Event Viewer at the logged errors and post them here and you may get some answers.
1. To open Event Viewer, click Start, click Control Panel, double-click Administrative Tools, double-click Event Viewer and select System for system errors or Application for application errors. Look for Error in the Type column and double click on Error to reveal a Description of the error. This can be copied by using Clipboard Viewer (see later).
2. Part of the Description of the error will include a link, which you should double click for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)
3. For some errors you will find "+ Related Knowledge Base Article", which if double clicked takes you to the Knowledge Base Article containing a suggested solution.
There always seems to be a step 2 but not always a step 3.
A tip for posting copies of Error Reports (Step 1). Run Event Viewer and double click on the error you want to copy. In the window which appears is a button resembling two pages. Double click the button and close Event Viewer. Now start your message ( email )and do a paste into the body of the message. This will paste the info from the Event Viewer Error Report complete with links into the message. Make sure this is the first paste after exiting from Event Viewer. It can be helpful to place a shortcut to Event Viewer on your Desktop.
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Hope this helps.
Gerry
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FCA
(e-mail address removed)
Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any
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We have 2 machines that take a very long time to boot. They are fairly recent PC's running XP Pro SP1. When powering up, the Windows splash screen comes up, then the screen goes black for about 4 minutes. After that the login box appears and the user can log in. I have tried the following:
- Disk Cleanup
- Checkdisk
- Defrag
- Checked for spyware
- Scanned for viruses
- Windows Update
- Disabled all startup items
- Disabled the InoculanIT antivirus
All of these had no effect.
It doesn't happen when booting into safe mode. Other than the very slow boot, they appear to be running normally. Any ideas would be appreciated.