Boot time extremely long


R

richdvt

Hi,

I have a HP Pavilion dv5000 computer with 1GB RAM. When I boot up the
computer, it takes anywhere from 5 - 7 minutes to get to the login prompt. I
have cleaned up what I can with msconfig, though many of those items haven't
started up at this point.

I am also running bootvis to try to optimize the startup of the computer.
It has crashed the OS a few times already so this is a very slow process.

Any suggestions on how I can proceed to determine what is making this system
boot so slowly?

TIA.

Rich.
 
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G

Gerry

Rich

What errors appear in Event Viewer?

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer relating to the last boot in
normal mode . No Information Reports or Duplicates please. Indicate
which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.



--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
R

richdvt

Gerry,

Here are the error and warning events. There are two dhcp warnings, one of
which is next and I'm not concerned about this as I do have an iP address and
am on the network fine:

Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 11/6/2008
Time: 9:31:55 AM
User: N/A
Computer: CANDYSLAPTOP
Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0016D43C9C83. The
following error occurred:
The operation was canceled by the user. . Your computer will continue to try
and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: c7 04 00 00 Ç...

Here are the rest of the warnings and errors:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 11/5/2008
Time: 5:23:24 PM
User: N/A
Computer: CANDYSLAPTOP
Description:
Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, parameter3
ebc56660, parameter4 00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 36 35 63 37 39 62 8065c79b
0040: 2c 20 65 62 63 35 36 36 , ebc566
0048: 36 30 2c 20 30 30 30 30 60, 0000
0050: 30 30 30 30 0000

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 11/5/2008
Time: 5:23:07 PM
User: N/A
Computer: CANDYSLAPTOP
Description:
Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, parameter3
eba3f1cc, parameter4 00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 36 35 63 37 39 62 8065c79b
0040: 2c 20 65 62 61 33 66 31 , eba3f1
0048: 63 63 2c 20 30 30 30 30 cc, 0000
0050: 30 30 30 30 0000

I had previously checked the event viewer and found that the ati video was
having issues, so I updated the drivers via Windows Update and that issue
appears to be gone.

I have been told that some milk had been spilled on the keyboard at one
time, but this laptop seems to be working fine, but I have not cracked the
case to check to see if any had penetrated through to the motherboard.

Thank your for your assistance.

Rich.
 
G

Gerry

Rich

The two Event ID: 1003 reports relate to a Stop (BSOD) errors and would
have caused the computer to automatically restart. If they have not
recurred today it may be the problem was resolved when you updated the
ATI driver yesterday. It is considered better practice to update third
party drivers by talking them from the third party site and not by using
Windows Update.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly should they occur
again. Right click on the My Computer icon on the Desktop and select
Properties, Advanced, Start-Up and Recovery, System Failure and uncheck
box before Automatically Restart.

Background information on Stop Error message 0x8E
http://msdn2.microsoft.com/en-us/library/ms794023.aspx

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler
didn't catch. These are nearly always hardware compatibility issues
(which sometimes means a driver issue or a need for a BIOS upgrade).
Source: http://aumha.org/a/stop.htm

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
R

richdvt

Gerry,

Thanks for the info. I checked the device manager and found that the cdw/dvd
drive is not happy. And by coincidence, I took the error code from the event
viewer and googled it and it came up with a driver file pxhelp20.sys that is
used by some applications that can ause this error. They talk about removing
all references to this file and deleting it to resolve the issue, but I'm a
little leary of doing this as this is not my computer and I don't want to
break other apps that could be using it properly.

There are 23 files that are referenced as unsigned, the bulk of them start
with hp and I assume are from HP for this system. I don't see a way to copy
this list short of taking a screen shot - if you need it, I can provide it.

I'll take off the auto restart and let you know what the result is.

Rich.
 
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R

richdvt

Gerry,

Rebooting did not show me any messages and even with restart disabled, I got
the HP splash screen again as I had before.

I removed and reinstalled the cd/dvd drive and it still reports the same
error 32 that I saw before removing it. I'm going to dig into that and see
what I can find with it.

Thanks.
 
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G

Gerry

Rich

Can you please post a copy of the Event Viewer error report.richdvt
wrote:

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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