Excel won't reopen Files

C

CCUNEO

I can open Excel and create a new file, but the minute I save it I can't
reopen it and the Program crashes.
I try to open a previous saved file and it will not open and Program Crashes.
I have run the Office Diagnostics, several times and it tells me that my
program is running fine, I have also try to repair the Program with my CD to
no avail.
I am running Office Enterprise Edition 2007 on Microsoft XP.
I have search all the forums and updates and have found no solutions.
Please Help as my most used program is Excel and I can't accomplish my Job
Efficiently.
 
S

Shane Devenshire

Hi,

Are there any error messages? So opening any file crashes Excel? But you
can open a blank workbook?

Thanks,
Shane Devenshire
 
C

CCUNEO

The Error Code that was sent to Microsoft is: 0xe06d7363. And yes it makes no
difference, all documents will not open.
 
S

Shane Devenshire

Hi,

So that is the error code sent to Microsoft, but was there an error message?
I have check the error code you sent but nothing seems relavent to Excel -
but you can look at this and see if you think it applies to something else
that may be going on on your system. http://support.microsoft.com/kb/949826

Can users open the files from their machines? Can you copy the files to
another machine and open them their? Have you tried uninstalling Office 2007
and then reinstalling it, not just repairing it.

Here is one suggestion:
Sounds like the only options you have are to repair xp or do a fresh
install. Personally I would try the repair option it wont lose any of your
files and it does refresh the system files.

1. Boot up your PC with the XP cd in the drive.
2. When prompted press enter to boot from CD
3. XP should now start to load a couple of files
4. You will then be prompted with a blue screen "Welcome to Setup"
5. Press enter (although repair is an option here you dont want this as its
for more advanced use)
6. Press F8 to agree the license agreement
7. Now hopefully you should be able to see something along the lines of
C:\Windows "Microsoft Windows XP"
8. Make sure its highlighted and press "R" to repair.
9. This should then go through a similar process as when your first install
XP.
10. Depending on the age of your PC and its spec it may take up to 45 mins
or longer to complete.

Once done with a bit of luck you should be able to use the system as normal.

If this doesnt work come back to us and we will have a look at what else we
can try.


If this helps, please click the Yes button,

Cheers,
Shane Devenshire
 
C

CCUNEO

There was no error message just that excel had encountered an error and
needed to close. The files can be opened on other Computers. I have
completely uninstalled and than reinstalled Office to no avail...I guess I
will try your suggestion to try and repair the operating System. I hope it
works and will let you know.
 

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