Excel 2007 Crashes When Opening a File.

[Tallman]

It seems more often than not when I try to open an .xlsx file Excel 2007 will
crash and send a error report and then reopen successfully. Here is the
information from Event Viewer on this error:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 9/18/2009
Time: 10:52:29 AM
User: N/A
Description:
Faulting application excel.exe, version 12.0.6504.5001, stamp 49fea693,
faulting module excel.exe, version 12.0.6504.5001, stamp 49fea693, debug? 0,
fault address 0x0022ab4f.

My two office co-workers have not been experiencing this problem but at
least one other person in the building has been having the same issue. Also,
I don't know if it is related but when Excel 2007 does open a file without
crashing it takes a lot longer to open than Excel 2000 did.

 

[Tallman]

I guess I should add that my OS is XP Pro.

 

[Simon Murphy]

Look in Blob>>Excel options add-ins.
look in all the different options from the 'manage' drop down at the
bottom - especially COM add-ins. uncheck any that are checked and try
re-starting Excel

If it is just one or two machines it is almost certainly an add-in that
does not work well with Excel 2007.

Cheers
Simon
Blog: www.smurfonspreadsheets.net

 

[Tallman]

The only add-ins checked were in the autocorrect and autocomplete tabs under
Smart Tags. Unchecking them did not resolve the issue.

 

[Simon Murphy]

Try running excel from the run command on the Windows button with these
parameters:
excel.exe /s /automation
That opens it in safe mode with no add-ins or anything. If it is more
reliable like this then there must be some add-in hidden somewhere
causing a problem.

If it still doesn't work then I'd try a detect and repair, if that
doesn't fix it then a reinstall.

Cheers
Simon
Excel development website: www.codematic.net

 

[Tallman]

That opens Excel just fine but the only time I have this problem is when I
open an existing file. On doing some further monitoring of the issue I have
determined that it only occurs when I open a file that is on a shared drive
on the company server and then only when I open the file using one of the hot
keys on my keyboard that I have programed to open a number of frequently used
workbooks. I can open those files using shortcuts on my desktop or quick
launch bar without issue but when I open them using a hot key is when I have
problems even thought the target adress is the same for both the hot keys and
the shortcuts. So it may not be an Excel issue at all.