Excel printing problem


P

Paul S. Boyer

Excel (and Word) from Office X will not print documents with graphics
to HP LaserJet 4M and 4M-plus printers. The same graphics will print
separately from within Photoshop; and the Excel (or Word) documents
will print without the graphics. When a graphics-bearing Excel (or
Word) document tries to print, the printer's Ready light blinks, just as it
should indicating the receipt of data, but no printing takes place.
This would seem to indicate an inability of Excel (and Word) correctly to
send the document as a PostScript file. yet the same mixed document
does print on at least one later HP LaserJet we have tried, and prints
fine on Epson injet printers.

We have tried the third-party substitute ppd files for HP LJ 4M and HP
LJ 4M+, and the behaviour (and the problem) is identical.

A solution to this problem would be most gratefully welcomed.
 
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C

CLR

Sounds to me like it will eventually turn out to be a Driver Problem.....has
this particular combination of equipment EVER produced a good print.......if
so, have you changed anything since?........but in order to proceed, you
need to isolate the "bad" part of the situation......you have, computer,
file, program, and printer (maybe through network)......you need to try
various combinations of those items and substitute other parts and note the
results with logic showing which part is the consistant problem.....Lots of
times, just changing the Operating System in a computer and not updating the
drivers is the problem.......

Vaya con Dios,
Chuck, CABGx3


Excel (and Word) from Office X will not print documents with graphics
to HP LaserJet 4M and 4M-plus printers. The same graphics will print
separately from within Photoshop; and the Excel (or Word) documents
will print without the graphics. When a graphics-bearing Excel (or
Word) document tries to print, the printer's Ready light blinks, just as it
should indicating the receipt of data, but no printing takes place.
This would seem to indicate an inability of Excel (and Word) correctly to
send the document as a PostScript file. yet the same mixed document
does print on at least one later HP LaserJet we have tried, and prints
fine on Epson injet printers.

We have tried the third-party substitute ppd files for HP LJ 4M and HP
LJ 4M+, and the behaviour (and the problem) is identical.

A solution to this problem would be most gratefully welcomed.
 

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