Excel Files Open Slowly

A

alexo

I work in an office that has 2 subnets. 192.168.112.x and 192.168.113.x. I
can open Excel files on a remote server very quickly when i am doing it from
a 112 computer. Excel files open very slowly when i am doing it from a 113
computer. When i put a 113 computer on the 112 network, Excel files open
very quickly. I verified IP, gateway, and DNS info is correct. I tried
using private and public DNS servers in my IP configuration. All computers on
the 112 and 113 network are plugged into the same switch. Can you give me a
list of things to check so i can troubleshoot this issue?
 
J

John Wunderlich

I work in an office that has 2 subnets. 192.168.112.x and
192.168.113.x. I can open Excel files on a remote server very
quickly when i am doing it from a 112 computer. Excel files open
very slowly when i am doing it from a 113 computer. When i put a
113 computer on the 112 network, Excel files open very quickly. I
verified IP, gateway, and DNS info is correct. I tried using
private and public DNS servers in my IP configuration. All
computers on the 112 and 113 network are plugged into the same
switch. Can you give me a list of things to check so i can
troubleshoot this issue?

<All computers on the 112 and 113 network are plugged into the same
switch.>

If all computers are plugged into the same "switch", then they are on
the same physical subnet. Change your Subnet Mask from 255.255.255.0
to 255.255.254.0 on all machines.

HTH,
John
 
J

Jack [MVP-Networking]

Hi
If it happen to me I would not touch anything and talk to whoever is in
charge of the network.
The switch might be not a regular switch, and the topology might be a none
conventional one.
Jack (MS, MVP-Networking).
 

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