excel document recovery

[Sandeep]

so i was trying to do something in excel, and it crashed,
which doesn't really bother me that much, since document
recovery should work... but, when i try to start excel
again, it crashes without showing me anything in the
document recovery pane, or opening a blank workbook like
it used to... as in, it maximises as all grey, with the
document recovery pane(also grey, w/o any text), and
immediately crashes. i think it might have something to
do with a corrupt recovery file, but multiple reinstalls,
and deletion of the recovery directory hasn't helped...
any suggestions? please reply to this account. thanks.

 

[Steve]

Try deleting the menu settings file. Search for ".xlb" without the quotes
and delete this file.'

Regards
Steve