Excel crashes

  • Thread starter Thread starter Blacker
  • Start date Start date
B

Blacker

I got a user with Excel issues. Every time she tries to create/open an
existing workbook , the program crashes.

I've tried the following things to make it work but with no results:
Uninstall/reinstall Office
Uninstall proof and interop
HKEY_CURRENT_USER\Software\Microsoft\Office changed that directory into
HKEY_CURRENT_USER\Software\Microsoft\old_office and then reinstall.

"AppName: excel.exe AppVer: 11.0.8033.0 AppStamp:449c383b
ModName: msvcrt.dll ModVer: 7.0.2600.2180 ModStamp:41109752
fDebug: 0 Offset: 00037efb"

BR
Blacker
 
I had a similar problem and was probing around quite a bit.

I was advised to disable the Bluetooth Add-In in a post in another
forum (Excel Options - Add-Ins, then choose Manage COM Add-Ins using a
drop-down box at the very bottom, then click Go and then uncheck "Send
to Bluetooth"). When I tried, I got an error message: "This add-in is
installed for all users on this computer, and can only be connected or
disconnected by an administrator.".

I tried to run Excel as an administrator (elevated mode) but didn't
figure out how to do this at first as this does not appear as an
option when right-clicking on the Excel icon. I did however find out
how to do this on (yet another) forum: This is how to run Excel in
Elevated Mode on Vista:

1. Click the Start Button
2. Type "Excel"
3. Press SHIFT + CTRL + Enter

Once inside Excel, I managed to disable the Send to Bluetooth Add-In
and that seems to have solved the problem.
 
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