Excel and USER.EXE

[Bob]

My Excel is frozen in the computer. "Excel has caused an
error in USER.EXE. Excel will now close. If you continue
to experience problems, try restarting your computer."
This does not work. I can't get into Excel. Only the
title page shows along with the continuous hour glass.
Then I have to reboot the computer. Any suggestions on
how to fix this problem so I can get back into Excel? Any
suggestion is appreciated.

 

[Paul]

Bob

Try logging into the PC as another user if you have
another user profile available, if not create one. I've
seen this error before and it was because the user profile
was corrupt.

What OS are you using ?

Paul

 

[Therese]

-----Original Message-----
My Excel is frozen in the computer. "Excel has caused an
error in USER.EXE. Excel will now close. If you continue
to experience problems, try restarting your computer."
This does not work. I can't get into Excel. Only the
title page shows along with the continuous hour glass.
Then I have to reboot the computer. Any suggestions on
how to fix this problem so I can get back into Excel? Any
suggestion is appreciated.
.
I'm having the exact same problem! I shut off the

computer, started in safe mode (still had the problem.)
Then I shut off the computer and logged in as a different
user (not in safe mode) - still had the problem. Then I
shut down the computer - logged in as my original user -
AND I WAS ABLE TO START UP EXCEL.

 

[Therese]

-----Original Message-----
My Excel is frozen in the computer. "Excel has caused an
error in USER.EXE. Excel will now close. If you continue
to experience problems, try restarting your computer."
This does not work. I can't get into Excel. Only the
title page shows along with the continuous hour glass.
Then I have to reboot the computer. Any suggestions on
how to fix this problem so I can get back into Excel? Any
suggestion is appreciated.
.
I'm having the exact same problem! I shut off the

computer, started in safe mode (still had the problem.)
Then I shut off the computer and logged in as a different
user (not in safe mode) - still had the problem. Then I
shut down the computer - logged in as my original user -
AND I WAS ABLE TO START UP EXCEL.

 

[Nick Hodge]

I suspect you have a corrupted toolbar file. This file will be called
xxxxx.xlb (naming conventions changed with versions, but it always has the
extension xlb.

This only holds customisations to the toolbar, so you can delete it. Excel
will create a new one on next re-start. You will have lost any
customisations of course.

 

[Pat]

Hi Bob,
Did you get any response on your problem? I am having same
problemm opening my Excel program,the error is releted to
user.exe. My program is Excel 2000 Premium and my
operating sstem is Windows 98.

Thanks for any help you can extend.

Regards,

Pat