Examples not functioning

[Adam]

Hi,

I am trying to use Access Help. The suggested solutions
work okay, but when I click links to examples, the dialog
window comes up with an Internet Explorer error message
about script errors. The following message was produced

mkMSITStore:C:\Program%20Files\Microsoft%
20Office\Office\1033\acmain9.chm::/html/acobjDoCmd.htm


I tried repairing the Office files but to no avail

Does anyone have a suggetion what I can do to get help
working properly again?

Thanks

Adam

 

[Nikos Yannacopoulos]

Adam,

Check whether you get the same problem in other Office applications help and
Windows help. If yes, chances are it's not Office, it's Internet explorer.
Try to reinstall it.

HTH,
Nikos

 

[Pete Lees]

Adam,

I am trying to use Access Help. The suggested solutions
work okay, but when I click links to examples, the dialog
window comes up with an Internet Explorer error message
about script errors.

One possibility is that the HTML Help ActiveX control is incorrectly
registered on your system. This control provides the navigation
facilities in the help files. A number of the security patches for
Internet Explorer that Microsoft released last year are known to cause
this problem, as is Service Pack 4 for Windows 2000.

This problem is described in Knowledge Base article 822989 and, in
most cases, installing Critical Update 811630 should sort it out.

822989: http://support.microsoft.com/?kbid=822989
811630: http://support.microsoft.com/?kbid=811630

The exception to this is Windows 2000 with Service Pack 4 installed.
In this case, you must unregister the HTML Help ActiveX control and
then re-register it, by running the following two commands from a
command prompt:

regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
regsvr32 <drive>:\winnt\system32\hhctrl.ocx

 

[Adam]

Thanks for you assistance everyone. 20mb of updates were
downloaded and the problems are now fixed (thank goodness).

Cheers

Adam