EventType: 0xEA - Thread Stuck in Device Driver

[Sam]

I've been getting some serious errors with Windows XP (sp1) when I use MS
Excel. The screen freezes and looks blocky. The only recovery is to reboot.
Below is the full error message.

I have not been able to figure out what's causing this. I tried totally
re-installing MS Office, just in case there was a corrupt file there. No
luck. I tried rolling back the nVidia video card driver to the last stable
version (40.72) without any success.

Any ideas? Thanks.

Sam

 

[Quaoar]

I've been getting some serious errors with Windows XP (sp1) when I
use MS
Excel. The screen freezes and looks blocky. The only recovery is to
reboot.
Below is the full error message.

I have not been able to figure out what's causing this. I tried
totally
re-installing MS Office, just in case there was a corrupt file there.
No
luck. I tried rolling back the nVidia video card driver to the last
stable
version (40.72) without any success.

Any ideas? Thanks.

Sam

What version of DirectX is installed? Excel is notorious for
display-related crashes. These can be corrected by not invoking zoomed
spreadsheet views - not related to DirectX AFIK. Sometimes it helps to
run the video acceleration down one or two notches and 16-bit color.

If the problem persists in other applications, then you might need to
update DirectX.

Q

 

[Andre Vachon [MS]]

This is definitely a problem in either the graphics driver or the graphics
subsystem that needs to be debugged further.
Your return E-mail is not valid, so I don't know how to get more information
from you.

-Andre

 

[Sam]

This is definitely a problem in either the graphics driver or the graphics
subsystem that needs to be debugged further.
Your return E-mail is not valid, so I don't know how to get more information
from you.

-Andre

Thanks. To reply via email, just take the NOT(s) out of the email address
of (e-mail address removed).

Sam

 

[Sam]

Thanks. To reply via email, just take the NOT(s) out of the email address
of (e-mail address removed).

Whoops! My bad. I'd left out a digit in the correct email address.

Sam