ess es56t.pi data fax modem

[A.Cashmore]

I am currently using windows xp 2000 home. Some months
back i had to have a new modem fitted (ess es56t.pi data
fax modem).My problem is that after i have turned off my
pc, if i do not manualy disconnect my phone line the modem
restarts my pc.How can i rectify this problem?

 

[Hal Hostetler [MVP DTS]]

Is this modem listed in the Windows XP Hardware Compatibility list
(http://www.microsoft.com/whdc/hcl/default.mspx) and do you have the latest
drivers for it? Unfortunately, Windows XP Fax has proven to be incompatible
with many common modems and drivers, particularly older ones, even if the
manufacturers claim they are "compatible" with Windows XP. Modem
incompatibility is not apparent during installation or the initial setup. It
only becomes apparent when you first try to send or receive a fax. The Fax
Service will dial or will answer an incoming fax but then fail with any of a
number of unhelpful error messages such as "Line is busy," "There is no
answer," or "Reception error." There will be nothing in Event Viewer to
give a clue as to where the problem might lie.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com