error

[create_share]

whenever i try to go to insert, picture, new photo album
and insert a picture and press create i get this error:

Microsoft Powerpoint has encountered a problem and needs
to close.

Application Name : powerpnt.exe

Exception information code: 0x00000a20

and then powerpoint closes and restarts

I repaired and even reinstalled office too but same
error.

any help!

 

[Sonia]

What version of PowerPoint are you using? Are you inserting a picture from
your hard drive, or from your scanner? Are you starting with a new blank
presentation each time?

 

[create_share]

i have office xp. yes i am inserting a picture from my
harddrive and starting a new blank presentation. But this
process works fine on other computers. Only one computer
has this problem. The operating system is windows xp home
edition.