error with Windows Explorer every time I open it

[Michelle]

Has anyone had a problem using windows explorer?
Everytime I open it, it says it needs to send an error
report to microsoft and it does it then closes. I tried
to open 2 windows so I could drag and drop files and the
same thing happens. What do I do?

 

[Mike]

-----Original Message-----
Has anyone had a problem using windows explorer?
Everytime I open it, it says it needs to send an error
report to microsoft and it does it then closes. I tried
to open 2 windows so I could drag and drop files and the
same thing happens. What do I do?

.
Michelle,

I have a similar problem but it doesn't happen everytime.
Does your error log show that mshtml.dll is the problem? I
don't have a solution but am interested in knowing if
anyone has solved this.
Mike