error with parallel dongle

[Chris]

I'm using a program that requires a rs232 key to run the
program properly. Installing the product gives an error.
The event viewer gives the following Errors:

The Haspnt service failed to start due to the following
error:
The request could not be performed because of an I/O
device error.

The hardlock service failed to start due to the following
error:
The request could not be performed because of an I/O
device error.

The app works well under Windows NT. The should be WinXP
compatible.
Can anyone help me please?

 

[Ron Rector]

Go to the manufacturers website to see if there is an
update for Windows XP. Best advice I can give with the
information given.

 

[chris]

I fixed the problem by deinstalling hardlock drivers and
reistalling them.
But anyways Thanks.