error when selecting diagnostic/safe mode

[denise]

hi there-
i want to select the diagnostic/safe mode so i can do a manual uninstall
of my adobe reader 7.0. but i am getting the following error when i
attempt to do this:

"an access denied error was returned while attempting to change a
service. you may need to log on using an administrator account to make
specified changes."

okay, i only have one account on my computer and it's suppose to have
administrative rights. so.......what to do? thanks.

 

[Rich Barry]

Denise, on next startup tap F8 until you get a menu. You can then select
Safe Mode.

 

[denise]

Denise, on next startup tap F8 until you get a menu. You can then select
Safe Mode.
news:SfLWh.1127$1M1.209@trnddc01...

thanks.