Error when closing IE

[Guest]

Hi,
I keep getting the following error when closing IE

The instruction at " 0x37001328 " referenced memory at " 0x71ab1890 " . The
memory could not be " written " . Click on OK to terminate the program.

Computer Specs
Laptop
XP Home SP1
256 RAM
IE 6
I have all the latest windows updates
and have arlready run virus and spyware scans

Any suggestions?

Thanks
Suresh

 

[Don Varnau]

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that hooks into Internet Explorer. You may have to reconfigure,
reinstall, or not reinstall, a program.
Your firewall is probably not the guilty party, but turn on the Windows
Firewall (from Control Panel or Security Center) before disabling a
third-party firewall.

ToolbarCop: http://windowsxp.mvps.org/toolbarcop.htm may help identify and
remove toolbars, BHOs, etc.

If not caused by a legitimate program, you should conduct a thorough search
for malware.
See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]