Error reports

[Guest]

What do they mean?

Problem report Nero.
Problem signature
Problem Event Name: APPCRASH
Application Name: nero.exe
Application Version: 7.7.5.1
Application Timestamp: 45a7ef88
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0969b5ed
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

and

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: nero.exe
Application Version: 7.7.5.1
Application Timestamp: 45a7ef88
Hang Signature: 5651
Hang Type: 6665
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Hang Signature 1: 0b8ea3ef48c4b934e275a4f6b48bfdc8
Additional Hang Signature 2: 7d2c
Additional Hang Signature 3: 1769069cceab4f0c834d486b2e8e08d6
Additional Hang Signature 4: 5651
Additional Hang Signature 5: 0b8ea3ef48c4b934e275a4f6b48bfdc8
Additional Hang Signature 6: 7d2c
Additional Hang Signature 7: 1769069cceab4f0c834d486b2e8e08d6

Extra information about the problem
Bucket ID: 15894488

Regards

 

[Richard]

You have a problem with Nero.
I would forward this to Nero support including details of at what stage in
using their product this error occured.

 

[Guest]

Thanks, I will

Regards

You have a problem with Nero.
I would forward this to Nero support including details of at what stage in
using their product this error occured.