error: org.apache.jasper.JasperException

  • Thread starter Thread starter ROSANNA RIECKER
  • Start date Start date
R

ROSANNA RIECKER

My mother keeps getting an error message that says:
org.apache.jasper.JasperException whenever she tries to open certain pages
while on-line. I tried doing a google search to see what is causing this to
no avail. Well, it did pull up a lot of webpages but they are all Greek to
me as I am not very computer literate. Can someone please explain in layman
terms what I can do to correct this problem. She uses AOL and she also has
Norton Internet Security along with Norton Antivirus. Could any of these
programs be causing this?

Thanx,

Patty
 
ROSANNA said:
My mother keeps getting an error message that says:
org.apache.jasper.JasperException whenever she tries to open certain
pages while on-line. I tried doing a google search to see what is
causing this to
no avail. Well, it did pull up a lot of webpages but they are all
Greek to
me as I am not very computer literate. Can someone please explain in
layman
terms what I can do to correct this problem. She uses AOL and she
also has
Norton Internet Security along with Norton Antivirus. Could any of
these programs be causing this?
Click to expand...

If your mother has Java installed, make sure it is the latest version.
If it isn't, have her uninstall Java and reinstall the latest version
from http://www.java.com/en/ .

If that doesn't solve her issue, post back with the urls of sites where
she is having trouble and someone can check them out for you.

Malke
 
Thanx for the reply. I uninstalled and re-installed Java for her but she
still can't get onto all websites. I think it has something to do with her
Norton Internet Security because whenever I disable it, I have no problems
getting into the websites. I am having the same problem on my computer. Is
there a newsgroup here that deals with Norton Internet Security issues??
I'd appreciate a link for that one if it exists. Also, before I go, can you
tell me how to make it so her entire name does not show up in these
newsgroups?

Thanx,

Patty
 
Patty said:
Thanx for the reply. I uninstalled and re-installed Java for her but
she
still can't get onto all websites. I think it has something to do
with her Norton Internet Security because whenever I disable it, I
have no problems
getting into the websites. I am having the same problem on my
computer. Is there a newsgroup here that deals with Norton Internet
Security issues??
I'd appreciate a link for that one if it exists. Also, before I go,
can you tell me how to make it so her entire name does not show up in
these newsgroups?

Thanx,

Patty
Click to expand...

Read the Help file that comes with NIS and/or contact Symantec for
support of their products:
http://www.symantec.com/techsupp/index.html - Symantec tech support

I don't use Outlook Express as a newsreader, so I can't answer your
question about setting it up. Here are some links that discuss using OE
as a newsreader:

http://michaelstevenstech.com/outlookexpressnewreader.htm - Set Up
Newsreader
http://rickrogers.org/setupoe.htm
http://www.mailmsg.com/SPAM_munging.htm - how to munge email address

Malke
 
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