Error opening word file

[Guest]

My son was working on a massive school project, the computer froze and when
he rebooted, he could not open the document (no, of course he hadn't backed
it up), getting this message:

word experienced an error trying to open the file.
Try these sugestions.
*check the file permissions for the document or drive.
*make sure there is sufficient free memory and disk space
*open the file with the File Recovery converter

We have tried all these suggetions, tried renaming the document, tried
e-mailing it to another computer. No luck. He can open other doucments. I'm
assuming the document is corrupted. Can we recover any of it and if so, how?
We have XP and Word 2003. Help, it is due soon!

Susan C.

 

[Dian D. Chapman, MVP]

Did you clear your TEMP folder and remove all crashed temp files of
the doc?

See this article for details...

Maintaining Your Computer
http://www.mousetrax.com/maintain.html

Also...regarding the freezing...follow the test by tuning down the
hardware accelerator in the same article. You can also read more about
that process in this TechTrax article:

WinXP_02: Messing with the Display
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=308

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html