Error opening Excel Attachments

G

Guest

Hi,
I have several cases where a user will get an error
opening an excel attachment (Outlook and Excel 2002) -
Microsoft Outlook: "Can't create file: <filename.xls>.
Right-click the folder you want to create the file in,
and then click Properties on the shortcut menu to check
your permissions for the folder." Some attachments can
be opened, some not. Others who are copied on the same
email may be able to open some but not others but not
necessarily the same ones. If one person can open one of
the attachments, and they re-save it with a shorter
filename and re-send, it can then be opened. There
doesn't seem to be a pattern to it but seems to have
something to do with the temporary files folder.
Has anyone seen this?
 
A

Alex

Two possibilites I have seen.
1-

Start Excel.
On the Tools menu, click Options.
Under the General tab, click to clear the ignore other
applications option, and then click OK.
Quit Excel.

With "ignore other applications" checked it is preventing
Outlook from opening excel.

2-
The other, which sounds more like your issue is that the
drive is getting full. I had this happen and cleaning up
the drive and creating a little space worked for several
users (clearing out temp folders).
 

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