Error on Samsung?

L

louise

Samsung Spinpoint 160mg about a year old with heavy use.

I went to run Norton Ghost and was told the image couldn't
be created because of a disk error.
I ran chkdsk /f
Norton ran fine

I ran the Samsung Diagnostics and all was fine in the quick
tests. Then I went ahead and went into the deeper level of
checking. I am getting an error:

C:2665 H:1 S:863 Error: a media error is detected.

I ran chkdsk /f again and then the deep level Samsung.
Samsung came up with the same error.

The disk appears fine in its day to day activities.

Should I worry about this? Do I need to run out and replace
the disk? Will I suddenly have no disk?

TIA

Louise
 
L

louise

louise said:
Samsung Spinpoint 160mg about a year old with heavy use.

I went to run Norton Ghost and was told the image couldn't be created
because of a disk error.
I ran chkdsk /f
Norton ran fine

I ran the Samsung Diagnostics and all was fine in the quick tests. Then
I went ahead and went into the deeper level of checking. I am getting
an error:

C:2665 H:1 S:863 Error: a media error is detected.

I ran chkdsk /f again and then the deep level Samsung. Samsung came up
with the same error.

The disk appears fine in its day to day activities.

Should I worry about this? Do I need to run out and replace the disk?
Will I suddenly have no disk?

TIA

Louise

Here is a printout of the report. Do I need to replace the
drive?

[SELF DIAGNOSTIC (Hutil v1.28)]
Model Name : SAMSUNG SP1614C
Rom Revision : SW100-34
Serial Number : S01XJ10Y335521
Drive Size : 152627MB (LBA : 312581808)
Start Time : Sat Jul 29 01:22:18 2006


-------------------------------------------------
Test Loop Number : 1/1
-------------------------------------------------C:2665 H:1 S:863 Error : A media error is detected.
Error : This drive has some defects.

Scan Elapsed Time : 01:08:23
Error Occured Test Loop Number 1
End Time : Sat Jul 29 02:33:14 2006
Test was completed.
 
M

Michael Cecil

Samsung Spinpoint 160mg about a year old with heavy use.

I went to run Norton Ghost and was told the image couldn't
be created because of a disk error.
I ran chkdsk /f
Norton ran fine

I ran the Samsung Diagnostics and all was fine in the quick
tests. Then I went ahead and went into the deeper level of
checking. I am getting an error:

C:2665 H:1 S:863 Error: a media error is detected.

I ran chkdsk /f again and then the deep level Samsung.
Samsung came up with the same error.

The disk appears fine in its day to day activities.

Should I worry about this? Do I need to run out and replace
the disk? Will I suddenly have no disk?

TIA

Louise

I don't know about the more recent versions of Ghost but with Ghost 8 or
so you could just use the -FRO switch to force it to continue even if
there are bad blocks.
 
R

Rod Speed

louise said:
louise wrote

That is saying that there is a bad sector at that location.

Because that sector isnt being used for anything thats
important and may not even be being used at all.

Best to fix it, because it gets in the way of using stuff like Ghost.
Do I need to run out and replace the disk?

You'll likely find that doing a bad scan with the diagnostic should fix it.
Will I suddenly have no disk?

Unlikely with just one bad sector.

You should certainly have what you care about fully backed up tho.
Here is a printout of the report. Do I need to replace the drive?
Nope.

[SELF DIAGNOSTIC (Hutil v1.28)]
Model Name : SAMSUNG SP1614C
Rom Revision : SW100-34
Serial Number : S01XJ10Y335521
Drive Size : 152627MB (LBA : 312581808)
Start Time : Sat Jul 29 01:22:18 2006
Scan Elapsed Time : 01:08:23
Error Occured Test Loop Number 1
End Time : Sat Jul 29 02:33:14 2006
Test was completed.

Post the Everest SMART report here to see
if there is more than one bad sector involved.
http://www.majorgeeks.com/download.php?det=4181

You can tell ghost to ignore errors so you can still do an image.
Exactly how you do that varys a bit with exactly which version you are using.
 
L

louise

Rod said:
louise said:
louise wrote

That is saying that there is a bad sector at that location.

Because that sector isnt being used for anything thats
important and may not even be being used at all.

Best to fix it, because it gets in the way of using stuff like Ghost.
Do I need to run out and replace the disk?

You'll likely find that doing a bad scan with the diagnostic should fix it.
Will I suddenly have no disk?

Unlikely with just one bad sector.

You should certainly have what you care about fully backed up tho.
Here is a printout of the report. Do I need to replace the drive?
Nope.

[SELF DIAGNOSTIC (Hutil v1.28)]
Model Name : SAMSUNG SP1614C
Rom Revision : SW100-34
Serial Number : S01XJ10Y335521
Drive Size : 152627MB (LBA : 312581808)
Start Time : Sat Jul 29 01:22:18 2006
Scan Elapsed Time : 01:08:23
Error Occured Test Loop Number 1
End Time : Sat Jul 29 02:33:14 2006
Test was completed.

Post the Everest SMART report here to see
if there is more than one bad sector involved.
http://www.majorgeeks.com/download.php?det=4181

You can tell ghost to ignore errors so you can still do an image.
Exactly how you do that varys a bit with exactly which version you are using.
Thanks for your detailed responses.

You say I should "fix it" and I don't know how to do that.

You say "You'll likely find that doing a bad scan with the
diagnostic should fix it." How does one do this?

I already ran chkdsk /r and then ran the Samsung utility
again. The Samsung utility still showed the error. Is that
because it shows bad sectors even if they've been blocked -
or is it still vulnerable?

Thanks again.

Louise
 
R

Rod Speed

louise said:
Rod Speed wrote
louise said:
louise wrote
Samsung Spinpoint 160mg about a year old with heavy use.
I went to run Norton Ghost and was told the image couldn't be
created because of a disk error.
I ran chkdsk /f
Norton ran fine
I ran the Samsung Diagnostics and all was fine in the quick tests.
Then I went ahead and went into the deeper level of checking. I am
getting an error:
C:2665 H:1 S:863 Error: a media error is detected.
That is saying that there is a bad sector at that location.
I ran chkdsk /f again and then the deep level Samsung. Samsung came up with the same
error.
The disk appears fine in its day to day activities.
Because that sector isnt being used for anything thats
important and may not even be being used at all.
Should I worry about this?
Best to fix it, because it gets in the way of using stuff like Ghost.
Do I need to run out and replace the disk?
You'll likely find that doing a bad scan with the diagnostic should fix it.
Will I suddenly have no disk?
Unlikely with just one bad sector.
You should certainly have what you care about fully backed up tho.
Here is a printout of the report. Do I need to replace the drive?
Nope.
[SELF DIAGNOSTIC (Hutil v1.28)]
Model Name : SAMSUNG SP1614C
Rom Revision : SW100-34
Serial Number : S01XJ10Y335521
Drive Size : 152627MB (LBA : 312581808)
Start Time : Sat Jul 29 01:22:18 2006
-------------------------------------------------
Test Loop Number : 1/1
-------------------------------------------------
CHECK CHANNEL INTEGRITY : Testing... Pass !
CHECK M.C. : Testing... Pass !
CHECK S.M.A.R.T. : Testing... Pass !
SPIN DOWN / UP : Testing... Pass !
SIMPLE READ / WRITE : Testing... Pass !
SIMPLE SURFACE SCAN : Testing... Pass !
WRITE VERIFY : Testing... Pass !
AVERAGE SEEK TIME : Testing... Pass !
MAXIMUM SEEK TIME : Testing... Pass !
RANDOM SURFACE SCAN : Testing... Pass !
READ SURFACE SCAN : Testing...
C:2665 H:1 S:863 Error : A media error is detected.
Error : This drive has some defects.
Scan Elapsed Time : 01:08:23
Error Occured Test Loop Number 1
End Time : Sat Jul 29 02:33:14 2006
Test was completed.
Post the Everest SMART report here to see
if there is more than one bad sector involved.
http://www.majorgeeks.com/download.php?det=4181
You can tell ghost to ignore errors so you can still do an image.
Exactly how you do that varys a bit with exactly which version you
are using.
Thanks for your detailed responses.
You say I should "fix it" and I don't know how to do that.

I was going to spell that out once I had seen the Everest SMART report.

What is best varys with what the report says.
You say "You'll likely find that doing a bad scan with the diagnostic should fix it."
How does one do this?

See above.
I already ran chkdsk /r and then ran the Samsung utility again. The Samsung utility
still showed the error. Is that because it shows bad sectors even if they've been
blocked -
Correct.

or is it still vulnerable?

Can you run Ghost now ?
 
A

Arno Wagner

Here is a printout of the report. Do I need to replace the
drive?

It is a bit hard to say. I recently had the same behaviour on a Samsung
that was dropped. Basically everything was fine, but the short and long
SMART self-tests (long is "surface scan") failed with a read error.
Also there were about 10 files that could not be read completely.
This indicates that the disk surface was actually damaged and
would very likely have caused increasing levels of additional
damage, had I kept the disk.

I would advise you to replace the drive. It might be a problem that
is at the moment isolated to a few secors (hence seems fine in
normal operation). While this problem could go away if you
overwrite the disk (use a disk-clear utility to do that), it could
also spread. And it may be the first symptom of a more serious
problem.

If you decide to keep the disk, do regular backup and be prepared
for a catastrophic failure. BTW, Samsung should replace this disk
under waranty. Read errors in the surface scan should be enough
for that.

Arno



[SELF DIAGNOSTIC (Hutil v1.28)]
Model Name : SAMSUNG SP1614C
Rom Revision : SW100-34
Serial Number : S01XJ10Y335521
Drive Size : 152627MB (LBA : 312581808)
Start Time : Sat Jul 29 01:22:18 2006
 
J

Joe S

It is a bit hard to say. I recently had the same behaviour on a
Samsung that was dropped. Basically everything was fine, but the
short and long SMART self-tests (long is "surface scan") failed
with a read error. Also there were about 10 files that could not be
read completely. This indicates that the disk surface was actually
damaged and would very likely have caused increasing levels of
additional damage, had I kept the disk.

How do you invoke these Samsung tests?

Where do you get them from?
 
L

louise

Rod said:
louise said:
Rod Speed wrote
louise wrote
Samsung Spinpoint 160mg about a year old with heavy use.
I went to run Norton Ghost and was told the image couldn't be
created because of a disk error.
I ran chkdsk /f
Norton ran fine
I ran the Samsung Diagnostics and all was fine in the quick tests.
Then I went ahead and went into the deeper level of checking. I am
getting an error:
C:2665 H:1 S:863 Error: a media error is detected.
That is saying that there is a bad sector at that location.
I ran chkdsk /f again and then the deep level Samsung. Samsung came up with the same
error.
The disk appears fine in its day to day activities.
Because that sector isnt being used for anything thats
important and may not even be being used at all.
Should I worry about this?
Best to fix it, because it gets in the way of using stuff like Ghost.
Do I need to run out and replace the disk?
You'll likely find that doing a bad scan with the diagnostic should fix it.
Will I suddenly have no disk?
Unlikely with just one bad sector.
You should certainly have what you care about fully backed up tho.
Here is a printout of the report. Do I need to replace the drive?
Nope.
[SELF DIAGNOSTIC (Hutil v1.28)]
Model Name : SAMSUNG SP1614C
Rom Revision : SW100-34
Serial Number : S01XJ10Y335521
Drive Size : 152627MB (LBA : 312581808)
Start Time : Sat Jul 29 01:22:18 2006
-------------------------------------------------
Test Loop Number : 1/1
-------------------------------------------------
CHECK CHANNEL INTEGRITY : Testing... Pass !
CHECK M.C. : Testing... Pass !
CHECK S.M.A.R.T. : Testing... Pass !
SPIN DOWN / UP : Testing... Pass !
SIMPLE READ / WRITE : Testing... Pass !
SIMPLE SURFACE SCAN : Testing... Pass !
WRITE VERIFY : Testing... Pass !
AVERAGE SEEK TIME : Testing... Pass !
MAXIMUM SEEK TIME : Testing... Pass !
RANDOM SURFACE SCAN : Testing... Pass !
READ SURFACE SCAN : Testing...
C:2665 H:1 S:863 Error : A media error is detected.
Error : This drive has some defects.
Scan Elapsed Time : 01:08:23
Error Occured Test Loop Number 1
End Time : Sat Jul 29 02:33:14 2006
Test was completed.
Post the Everest SMART report here to see
if there is more than one bad sector involved.
http://www.majorgeeks.com/download.php?det=4181
You can tell ghost to ignore errors so you can still do an image.
Exactly how you do that varys a bit with exactly which version you
are using.
Thanks for your detailed responses.
You say I should "fix it" and I don't know how to do that.

I was going to spell that out once I had seen the Everest SMART report.

What is best varys with what the report says.
You say "You'll likely find that doing a bad scan with the diagnostic should fix it."
How does one do this?

See above.
I already ran chkdsk /r and then ran the Samsung utility again. The Samsung utility
still showed the error. Is that because it shows bad sectors even if they've been
blocked -
Correct.

or is it still vulnerable?

Can you run Ghost now ?
I just ran the
Everest SMART report and everything looks normal.
I am able to successfully run Ghost 9 now.
My only concern, and I gather it's not very significant at
this point, is that hutil still says there are defects on
the disk.
Here's the Everest SMART report and I'd appreciate your
feedback on it.

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc.
]------------------------------------------------------------

Version
EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick
Report
Computer SONATA
Generator Madeline
Operating System
Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date
2006-07-29
Time 22:21


--------[ SMART
]-------------------------------------------------------------------------------------------------------

[ SAMSUNG SP1614C (S01XJ10Y335521) ]

01 Raw Read Error Rate 51 100 100
48 OK: Value is normal
03 Spin Up Time 25 100 100
5760 OK: Value is normal
04 Start/Stop Count 0 100 100
637 OK: Always passing
05 Reallocated Sector Count 11 100 100
0 OK: Value is normal
07 Seek Error Rate 51 100 100
0 OK: Value is normal
08 Seek Time Performance 15 100 100
0 OK: Value is normal
09 Power-On Time Count 0 99 99
784685 OK: Always passing
0A Spin Retry Count 51 100 100
0 OK: Value is normal
0B Calibration Retry Count 0 100 100
0 OK: Always passing
0C Power Cycle Count 0 100 100
335 OK: Always passing
C2 Temperature 0 124 97
38 OK: Always passing
C3 Hardware ECC Recovered 0 100 100
44759289 OK: Always passing
C4 Reallocation Event Count 0 100 100
1 OK: Always passing
C5 Current Pending Sector Count 0 100 100
0 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100
0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200
0 OK: Always passing
C8 Write Error Rate 51 100 100
0 OK: Value is normal
C9 <vendor-specific> 51 100 100
0 OK: Value is normal


--------[ Debug - PCI
]-------------------------------------------------------------------------------------------------

B00 D00 F00: Intel 82875P/E7210 Memory Controller Hub
[A-2]

Offset 00: 86 80 78 25 06 00 90 20 02 00 00 06 00
00 00 00
Offset 10: 08 00 00 E0 00 00 00 00 00 00 00 00 00
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B00 D01 F00: Intel 82875P/E7210 AGP Controller [A-2]

Offset 00: 86 80 79 25 07 01 A0 00 02 00 04 06 00
40 01 00
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Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset F0: 00 00 00 00 00 00 00 00 68 0F 03 00 00
00 00 00

B00 D03 F00: Intel 82875P/E7210 PCI-CSA Bridge [A-2]

Offset 00: 86 80 7B 25 07 01 A0 00 02 00 04 06 00
40 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 02 02 00 C0
C0 A0 22
Offset 20: 90 FE 90 FE F0 FF 00 00 00 00 00 00 00
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Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset F0: 00 00 00 00 00 00 00 00 68 0F 03 00 00
00 00 00

B00 D06 F00: Intel 82875P/E7210 I/O Memory Interface [A-2]

Offset 00: 86 80 7E 25 02 00 80 00 02 00 80 08 00
00 00 00
Offset 10: 00 00 CF FE 00 00 00 00 00 00 00 00 00
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Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset 40: 40 65 10 04 00 00 00 00 04 00 00 00 00
00 00 00
Offset 50: 01 00 80 00 02 01 84 00 00 00 00 00 00
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Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset 70: 04 00 00 00 00 00 00 00 00 00 00 00 00
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Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset 90: 00 00 55 05 00 00 00 00 00 00 00 00 00
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Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
20 08 00
Offset B0: 00 00 00 00 F0 43 FC 7D 01 00 00 00 09
00 00 00
Offset C0: 00 08 00 00 20 00 00 00 00 00 00 00 00
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Offset D0: 00 00 00 00 00 00 00 00 FF FF FF FF FF
FF FF 3F
Offset E0: 01 00 00 00 00 00 01 02 FF 0E 00 00 00
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Offset F0: 00 0C 02 00 00 00 00 00 68 0F 03 00 74
FC 00 00

B00 D1D F00: Intel 82801EB ICH5 - USB Controller [A-2/A-3]

Offset 00: 86 80 D2 24 05 00 80 02 02 00 03 0C 00
00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset 20: 01 EF 00 00 00 00 00 00 00 00 00 00 43
10 A6 80
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 10
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Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00
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B00 D1D F01: Intel 82801EB ICH5 - USB Controller [A-2/A-3]

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Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00
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B00 D1D F02: Intel 82801EB ICH5 - USB Controller [A-2/A-3]

Offset 00: 86 80 D7 24 05 00 80 02 02 00 03 0C 00
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Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00
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B00 D1D F03: Intel 82801EB ICH5 - USB Controller [A-2/A-3]

Offset 00: 86 80 DE 24 05 00 80 02 02 00 03 0C 00
00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 20: 81 EF 00 00 00 00 00 00 00 00 00 00 43
10 A6 80
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 10
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Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
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Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00
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B00 D1D F07: Intel 82801EB ICH5 - Enhanced USB2
Controller [A-2/A-3]

Offset 00: 86 80 DD 24 06 01 90 02 02 20 03 0C 00
00 00 00
Offset 10: 00 FC BF FE 00 00 00 00 00 00 00 00 00
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Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 55 55 00 00 10
00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 80 00 00 88 83 40 00 66 0F 04 00 06
14 00 00

B00 D1E F00: Intel 82801EB I/O Controller Hub 5 (ICH5)
[A-2/A-3]

Offset 00: 86 80 4E 24 07 01 80 00 C2 00 04 06 00
00 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 03 03 40 D0
D0 80 22
Offset 20: A0 FE A0 FE F0 FF 00 00 00 00 00 00 00
00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 02 00
Offset 40: 02 28 30 76 10 00 00 00 00 00 00 00 00
00 00 00
Offset 50: 02 64 43 00 00 00 00 00 50 01 34 00 00
00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 10 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 A4 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 01 00 02 00 00 00 C0 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00
00 4D 35

B00 D1F F00: Intel 82801EB ICH5 - LPC Bridge [A-2/A-3]

Offset 00: 86 80 D0 24 0F 00 80 02 02 00 01 06 00
00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 40: 01 08 00 00 10 00 00 00 00 00 00 00 00
00 00 00
Offset 50: 00 00 00 00 00 00 00 00 81 04 00 00 10
00 00 00
Offset 60: 8A 8A 85 8A D0 00 00 00 8B 80 85 8B 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: FF FC 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 20 02 00 00 00 00 00 00 0D 00 00 00 00
03 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 86 21 00 00 02 0F 00 00 04 00 00 00 00
00 00 00
Offset E0: 00 00 00 80 00 00 08 14 33 22 11 00 00
00 67 45
Offset F0: 00 00 60 00 04 00 00 00 66 0F 04 1E 00
00 00 00

B00 D1F F01: Intel 82801EB ICH5 - ATA-100 IDE
Controller [A-2/A-3]

Offset 00: 86 80 DB 24 07 00 88 02 02 8A 01 01 00
00 00 00
Offset 10: 01 00 00 00 01 00 00 00 01 00 00 00 01
00 00 00
Offset 20: 01 FC 00 00 00 FC EF FF 00 00 00 00 43
10 A6 80
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00
Offset 40: 00 80 03 A3 00 00 00 00 04 00 00 02 00
00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 60: 08 00 00 00 00 00 00 00 08 00 00 00 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00
00 00 00

B00 D1F F02: Intel 82801EB ICH5 - Serial-ATA/150 IDE
Controller [A-2/A-3]

Offset 00: 86 80 D1 24 05 00 A0 02 02 8F 01 01 00
00 00 00
Offset 10: E1 EF 00 00 AD EF 00 00 A1 EF 00 00 A9
EF 00 00
Offset 20: 61 EF 00 00 00 00 00 00 00 00 00 00 43
10 A6 80
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 12
01 00 00
Offset 40: 07 A3 00 80 00 00 00 00 01 00 01 00 00
00 00 00
Offset 50: 00 00 00 00 30 10 00 00 00 00 00 00 00
00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 01 00 02 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 05 70 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 13 00 20 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 40 00 00 00 43 00 22 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00
00 00 00

B00 D1F F03: Intel 82801EB ICH5 - SMBus Controller
[A-2/A-3]

Offset 00: 86 80 D3 24 01 00 80 02 02 00 05 0C 00
00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 20: 01 04 00 00 00 00 00 00 00 00 00 00 43
10 A6 80
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 0A
02 00 00
Offset 40: 01 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 04 00 00
00 00 00

B01 D00 F00: Sapphire Radeon 9600 Pro Atlantis Video
Adapter

Offset 00: 02 10 50 41 07 01 B0 02 00 00 00 03 04
FF 80 00
Offset 10: 08 00 00 C0 01 B0 00 00 00 00 8F FE 00
00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 4B
17 19 7C
Offset 30: 00 00 8C FE 58 00 00 00 00 00 00 00 10
01 08 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 4B
17 19 7C
Offset 50: 01 00 02 06 00 00 00 00 02 50 30 00 1B
02 00 FF
Offset 60: 12 43 00 1F 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 05 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00

B01 D00 F01: Sapphire Radeon 9600 Pro Atlantis -
Secondary Video Adapter

Offset 00: 02 10 70 41 07 00 B0 02 00 00 80 03 04
40 00 00
Offset 10: 08 00 00 B0 00 00 8E FE 00 00 00 00 00
00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 4B
17 18 7C
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 FF
00 08 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 50: 01 00 02 06 00 00 00 00 02 50 30 00 1B
02 00 FF
Offset 60: 00 02 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00

B02 D01 F00: Intel PRO/1000 CT Network Connection

Offset 00: 86 80 19 10 07 00 38 02 00 00 00 02 04
00 00 00
Offset 10: 00 00 9E FE 00 00 00 00 E1 CC 00 00 00
00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 43
10 F7 80
Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 12
01 FF 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01
00 22 C8
Offset E0: 00 20 00 29 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 05 00 80 00 00 00 00 00 00 00 00 00 00
00 00 00

B03 D03 F00: VIA VT6306 Fire II IEEE1394 Host Controller

Offset 00: 06 11 44 30 17 01 10 02 46 10 00 0C 04
40 00 00
Offset 10: 00 F8 AF FE 01 DC 00 00 00 00 00 00 00
00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 43
10 8A 80
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 14
01 00 20
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 50: 01 00 02 E4 00 00 00 00 00 00 00 00 00
00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00

B03 D0A F00: US Robotics 56k Voice Modem

Offset 00: B9 12 08 10 01 01 10 02 01 02 00 07 00
00 00 00
Offset 10: 99 DF 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 B9
12 BA BA
Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 16
01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01
00 02 EC
Offset E0: 00 40 00 A0 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00

B03 D0B F00: Creative SB0350 Audigy 2 ZS Sound Card

Offset 00: 02 11 04 00 05 01 90 02 04 00 01 04 00
40 80 00
Offset 10: 01 DF 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 02
11 02 20
Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 17
01 02 14
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00
82 00 00
Offset 50: 00 80 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01
00 22 06
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00

B03 D0B F01: Creative Audigy Game Port

Offset 00: 02 11 03 70 05 01 90 02 04 00 80 09 00
40 80 00
Offset 10: E1 DF 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 02
11 40 00
Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 00
00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 60: 01 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01
00 22 06
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00

B03 D0B F02: Creative Audigy IEEE1394 Firewire Controller

Offset 00: 02 11 01 40 16 01 10 02 04 10 00 0C 04
40 80 00
Offset 10: 00 F0 AF FE 00 80 AF FE 00 00 00 00 00
00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 02
11 10 00
Offset 30: 00 00 00 00 44 00 00 00 00 00 00 00 14
02 02 04
Offset 40: 00 00 00 00 01 00 02 7E 00 80 00 00 00
00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset F0: 10 04 00 00 84 10 00 00 02 11 10 00 00
00 00 00

PCI-8086-2578: Intel i848/865/875/E7210 MMR

Offset 00: 08 10 18 20 20 20 20 20 00 00 00 00 00
00 00 00
Offset 10: 22 22 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00
Offset 60: 45 05 C0 D2 C6 42 14 00 71 12 30 20 00
00 00 00


--------[ Debug - Video BIOS
]------------------------------------------------------------------------------------------

C000:0000
U.h.C...................p.....IBMM.............. 761295520......
C000:0040 ??..............2003/10/08
10:23................DR(7..K..|......
C000:0080 ..P/N133-PC1910-06...(C) 1988-2003, ATI
Technologies Inc. BK-ATI
C000:00C0 VER008.015.028.000. papc1910.06 v611
..V350AGP DGD1UN..OEM VER.0
C000:0100
00.000..f.......f.O..Z................K..|PA.........xhn....Y...
C000:0140
.....$TVSe..............j...a...................PCIR..PA........
C000:0180 h.......ATI RADEON 9600
PRO....4....%..........................4
C000:01C0
.....%..........................<.v........).......Wxx..0 ..3Q0`.
C000:0200 .........OD..P ....P`........X ..........|
...........X`........h
C000:0240
A...[email protected].....=..x.$...|............
C000:0280 ...............................
............+.......f..........`.
C000:02C0
..........Oc..........Oc....!.....I............W...........W....&
C000:0300
............/.....m.....%......."".......M.......[..u..`.......@.
C000:0340
...............@..........................@.)...........".....O.
C000:0380 ..L..
..'H...........T.......././D.4.;....=...A........X.B.B1....
C000:03C0
[email protected][email protected]..
 
R

Rod Speed

louise said:
Rod said:
louise said:
Rod Speed wrote
louise wrote
Samsung Spinpoint 160mg about a year old with heavy use.
I went to run Norton Ghost and was told the image couldn't be
created because of a disk error.
I ran chkdsk /f
Norton ran fine
I ran the Samsung Diagnostics and all was fine in the quick
tests. Then I went ahead and went into the deeper level of checking. I
am getting an error:
C:2665 H:1 S:863 Error: a media error is detected.
That is saying that there is a bad sector at that location.
I ran chkdsk /f again and then the deep level Samsung. Samsung
came up with the same error.
The disk appears fine in its day to day activities.
Because that sector isnt being used for anything thats
important and may not even be being used at all.
Should I worry about this?
Best to fix it, because it gets in the way of using stuff like
Ghost.
Do I need to run out and replace the disk?
You'll likely find that doing a bad scan with the diagnostic
should fix it.
Will I suddenly have no disk?
Unlikely with just one bad sector.
You should certainly have what you care about fully backed up tho.
Here is a printout of the report. Do I need to replace the drive?

[SELF DIAGNOSTIC (Hutil v1.28)]
Model Name : SAMSUNG SP1614C
Rom Revision : SW100-34
Serial Number : S01XJ10Y335521
Drive Size : 152627MB (LBA : 312581808)
Start Time : Sat Jul 29 01:22:18 2006
-------------------------------------------------
Test Loop Number : 1/1
-------------------------------------------------
CHECK CHANNEL INTEGRITY : Testing... Pass !
CHECK M.C. : Testing... Pass !
CHECK S.M.A.R.T. : Testing... Pass !
SPIN DOWN / UP : Testing... Pass !
SIMPLE READ / WRITE : Testing... Pass !
SIMPLE SURFACE SCAN : Testing... Pass !
WRITE VERIFY : Testing... Pass !
AVERAGE SEEK TIME : Testing... Pass !
MAXIMUM SEEK TIME : Testing... Pass !
RANDOM SURFACE SCAN : Testing... Pass !
READ SURFACE SCAN : Testing...
C:2665 H:1 S:863 Error : A media error is detected.
Error : This drive has some defects.
Scan Elapsed Time : 01:08:23
Error Occured Test Loop Number 1
End Time : Sat Jul 29 02:33:14 2006
Test was completed.
Post the Everest SMART report here to see
if there is more than one bad sector involved.
http://www.majorgeeks.com/download.php?det=4181
You can tell ghost to ignore errors so you can still do an image.
Exactly how you do that varys a bit with exactly which version you
are using.
Thanks for your detailed responses.
You say I should "fix it" and I don't know how to do that.

I was going to spell that out once I had seen the Everest SMART
report. What is best varys with what the report says.
You say "You'll likely find that doing a bad scan with the
diagnostic should fix it." How does one do this?

See above.
I already ran chkdsk /r and then ran the Samsung utility again. The Samsung utility
still showed the error. Is that because it
shows bad sectors even if they've been blocked -
Correct.

or is it still vulnerable?

Can you run Ghost now ?
I just ran the Everest SMART report and everything looks normal.

Yes it does.
I am able to successfully run Ghost 9 now.

OK, no need to do anything more.
My only concern, and I gather it's not very significant at
this point, is that hutil still says there are defects on the disk.

It says there is just one defect. Dont worry about it, it isnt being
used so the drive will just map it away if it ever is used in future.
Here's the Everest SMART report and I'd appreciate your feedback on it.

The first two are the only ones we needed and yes, the drive is fine.

You should be able to get rid of the Hutil error message using
Hutil but you would have to backup the data first and restore it
after doing that so there isnt any point in doing that now.
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc.
]------------------------------------------------------------

Version
EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick
Report
Computer SONATA
Generator Madeline
Operating System
Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date
2006-07-29
Time 22:21


--------[ SMART
]-------------------------------------------------------------------------------------------------------

[ SAMSUNG SP1614C (S01XJ10Y335521) ]

01 Raw Read Error Rate 51 100 100
48 OK: Value is normal
03 Spin Up Time 25 100 100
5760 OK: Value is normal
04 Start/Stop Count 0 100 100
637 OK: Always passing
05 Reallocated Sector Count 11 100 100
0 OK: Value is normal
07 Seek Error Rate 51 100 100
0 OK: Value is normal
08 Seek Time Performance 15 100 100
0 OK: Value is normal
09 Power-On Time Count 0 99 99
784685 OK: Always passing
0A Spin Retry Count 51 100 100
0 OK: Value is normal
0B Calibration Retry Count 0 100 100
0 OK: Always passing
0C Power Cycle Count 0 100 100
335 OK: Always passing
C2 Temperature 0 124 97
38 OK: Always passing
C3 Hardware ECC Recovered 0 100 100
44759289 OK: Always passing
C4 Reallocation Event Count 0 100 100
1 OK: Always passing
C5 Current Pending Sector Count 0 100 100
0 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100
0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200
0 OK: Always passing
C8 Write Error Rate 51 100 100
0 OK: Value is normal
C9 <vendor-specific> 51 100 100
0 OK: Value is normal
 
L

louise

Rod said:
louise said:
Rod said:
Rod Speed wrote
louise wrote
Samsung Spinpoint 160mg about a year old with heavy use.
I went to run Norton Ghost and was told the image couldn't be
created because of a disk error.
I ran chkdsk /f
Norton ran fine
I ran the Samsung Diagnostics and all was fine in the quick
tests. Then I went ahead and went into the deeper level of checking. I
am getting an error:
C:2665 H:1 S:863 Error: a media error is detected.
That is saying that there is a bad sector at that location.
I ran chkdsk /f again and then the deep level Samsung. Samsung
came up with the same error.
The disk appears fine in its day to day activities.
Because that sector isnt being used for anything thats
important and may not even be being used at all.
Should I worry about this?
Best to fix it, because it gets in the way of using stuff like
Ghost.
Do I need to run out and replace the disk?
You'll likely find that doing a bad scan with the diagnostic
should fix it.
Will I suddenly have no disk?
Unlikely with just one bad sector.
You should certainly have what you care about fully backed up tho.
Here is a printout of the report. Do I need to replace the drive?
Nope.
[SELF DIAGNOSTIC (Hutil v1.28)]
Model Name : SAMSUNG SP1614C
Rom Revision : SW100-34
Serial Number : S01XJ10Y335521
Drive Size : 152627MB (LBA : 312581808)
Start Time : Sat Jul 29 01:22:18 2006
-------------------------------------------------
Test Loop Number : 1/1
-------------------------------------------------
CHECK CHANNEL INTEGRITY : Testing... Pass !
CHECK M.C. : Testing... Pass !
CHECK S.M.A.R.T. : Testing... Pass !
SPIN DOWN / UP : Testing... Pass !
SIMPLE READ / WRITE : Testing... Pass !
SIMPLE SURFACE SCAN : Testing... Pass !
WRITE VERIFY : Testing... Pass !
AVERAGE SEEK TIME : Testing... Pass !
MAXIMUM SEEK TIME : Testing... Pass !
RANDOM SURFACE SCAN : Testing... Pass !
READ SURFACE SCAN : Testing...
C:2665 H:1 S:863 Error : A media error is detected.
Error : This drive has some defects.
Scan Elapsed Time : 01:08:23
Error Occured Test Loop Number 1
End Time : Sat Jul 29 02:33:14 2006
Test was completed.
Post the Everest SMART report here to see
if there is more than one bad sector involved.
http://www.majorgeeks.com/download.php?det=4181
You can tell ghost to ignore errors so you can still do an image.
Exactly how you do that varys a bit with exactly which version you
are using.
Thanks for your detailed responses.
You say I should "fix it" and I don't know how to do that.
I was going to spell that out once I had seen the Everest SMART
report. What is best varys with what the report says.

You say "You'll likely find that doing a bad scan with the
diagnostic should fix it." How does one do this?
See above.

I already ran chkdsk /r and then ran the Samsung utility again. The Samsung utility
still showed the error. Is that because it
shows bad sectors even if they've been blocked -
Correct.

or is it still vulnerable?
Can you run Ghost now ?
I just ran the Everest SMART report and everything looks normal.

Yes it does.
I am able to successfully run Ghost 9 now.

OK, no need to do anything more.
My only concern, and I gather it's not very significant at
this point, is that hutil still says there are defects on the disk.

It says there is just one defect. Dont worry about it, it isnt being
used so the drive will just map it away if it ever is used in future.
Here's the Everest SMART report and I'd appreciate your feedback on it.

The first two are the only ones we needed and yes, the drive is fine.

You should be able to get rid of the Hutil error message using
Hutil but you would have to backup the data first and restore it
after doing that so there isnt any point in doing that now.
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc.
]------------------------------------------------------------

Version
EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick
Report
Computer SONATA
Generator Madeline
Operating System
Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date
2006-07-29
Time 22:21


--------[ SMART
]-------------------------------------------------------------------------------------------------------

[ SAMSUNG SP1614C (S01XJ10Y335521) ]

01 Raw Read Error Rate 51 100 100
48 OK: Value is normal
03 Spin Up Time 25 100 100
5760 OK: Value is normal
04 Start/Stop Count 0 100 100
637 OK: Always passing
05 Reallocated Sector Count 11 100 100
0 OK: Value is normal
07 Seek Error Rate 51 100 100
0 OK: Value is normal
08 Seek Time Performance 15 100 100
0 OK: Value is normal
09 Power-On Time Count 0 99 99
784685 OK: Always passing
0A Spin Retry Count 51 100 100
0 OK: Value is normal
0B Calibration Retry Count 0 100 100
0 OK: Always passing
0C Power Cycle Count 0 100 100
335 OK: Always passing
C2 Temperature 0 124 97
38 OK: Always passing
C3 Hardware ECC Recovered 0 100 100
44759289 OK: Always passing
C4 Reallocation Event Count 0 100 100
1 OK: Always passing
C5 Current Pending Sector Count 0 100 100
0 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100
0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200
0 OK: Always passing
C8 Write Error Rate 51 100 100
0 OK: Value is normal
C9 <vendor-specific> 51 100 100
0 OK: Value is normal
Thanks again for your help. I think I'll go to sleep
(peacefully) now.

Louise
 
R

Rod Speed

louise said:
Rod said:
louise said:
Rod Speed wrote:
Rod Speed wrote
louise wrote
Samsung Spinpoint 160mg about a year old with heavy use.
I went to run Norton Ghost and was told the image couldn't be
created because of a disk error.
I ran chkdsk /f
Norton ran fine
I ran the Samsung Diagnostics and all was fine in the quick
tests. Then I went ahead and went into the deeper level of checking. I
am getting an error:
C:2665 H:1 S:863 Error: a media error is detected.
That is saying that there is a bad sector at that location.
I ran chkdsk /f again and then the deep level Samsung. Samsung
came up with the same error.
The disk appears fine in its day to day activities.
Because that sector isnt being used for anything thats
important and may not even be being used at all.
Should I worry about this?
Best to fix it, because it gets in the way of using stuff like
Ghost.
Do I need to run out and replace the disk?
You'll likely find that doing a bad scan with the diagnostic
should fix it.
Will I suddenly have no disk?
Unlikely with just one bad sector.
You should certainly have what you care about fully backed up tho.
Here is a printout of the report. Do I need to replace the drive?
Nope.
[SELF DIAGNOSTIC (Hutil v1.28)]
Model Name : SAMSUNG SP1614C
Rom Revision : SW100-34
Serial Number : S01XJ10Y335521
Drive Size : 152627MB (LBA : 312581808)
Start Time : Sat Jul 29 01:22:18 2006
-------------------------------------------------
Test Loop Number : 1/1
-------------------------------------------------
CHECK CHANNEL INTEGRITY : Testing... Pass !
CHECK M.C. : Testing... Pass !
CHECK S.M.A.R.T. : Testing... Pass !
SPIN DOWN / UP : Testing... Pass !
SIMPLE READ / WRITE : Testing... Pass !
SIMPLE SURFACE SCAN : Testing... Pass !
WRITE VERIFY : Testing... Pass !
AVERAGE SEEK TIME : Testing... Pass !
MAXIMUM SEEK TIME : Testing... Pass !
RANDOM SURFACE SCAN : Testing... Pass !
READ SURFACE SCAN : Testing...
C:2665 H:1 S:863 Error : A media error is detected.
Error : This drive has some defects.
Scan Elapsed Time : 01:08:23
Error Occured Test Loop Number 1
End Time : Sat Jul 29 02:33:14 2006
Test was completed.
Post the Everest SMART report here to see
if there is more than one bad sector involved.
http://www.majorgeeks.com/download.php?det=4181
You can tell ghost to ignore errors so you can still do an image.
Exactly how you do that varys a bit with exactly which version you
are using.
Thanks for your detailed responses.
You say I should "fix it" and I don't know how to do that.
I was going to spell that out once I had seen the Everest SMART
report. What is best varys with what the report says.

You say "You'll likely find that doing a bad scan with the
diagnostic should fix it." How does one do this?
See above.

I already ran chkdsk /r and then ran the Samsung utility again. The Samsung utility
still showed the error. Is that because it
shows bad sectors even if they've been blocked -
Correct.

or is it still vulnerable?
Can you run Ghost now ?
I just ran the Everest SMART report and everything looks normal.

Yes it does.
I am able to successfully run Ghost 9 now.

OK, no need to do anything more.
My only concern, and I gather it's not very significant at
this point, is that hutil still says there are defects on the disk.

It says there is just one defect. Dont worry about it, it isnt being
used so the drive will just map it away if it ever is used in future.
Here's the Everest SMART report and I'd appreciate your feedback on it.

The first two are the only ones we needed and yes, the drive is fine.

You should be able to get rid of the Hutil error message using
Hutil but you would have to backup the data first and restore it
after doing that so there isnt any point in doing that now.
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc.
]------------------------------------------------------------

Version
EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick
Report
Computer SONATA
Generator Madeline
Operating System
Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date
2006-07-29
Time 22:21


--------[ SMART
]-------------------------------------------------------------------------------------------------------

[ SAMSUNG SP1614C (S01XJ10Y335521) ]

01 Raw Read Error Rate 51 100 100
48 OK: Value is normal
03 Spin Up Time 25 100 100
5760 OK: Value is normal
04 Start/Stop Count 0 100 100
637 OK: Always passing
05 Reallocated Sector Count 11 100 100
0 OK: Value is normal
07 Seek Error Rate 51 100 100
0 OK: Value is normal
08 Seek Time Performance 15 100 100
0 OK: Value is normal
09 Power-On Time Count 0 99 99
784685 OK: Always passing
0A Spin Retry Count 51 100 100
0 OK: Value is normal
0B Calibration Retry Count 0 100 100
0 OK: Always passing
0C Power Cycle Count 0 100 100
335 OK: Always passing
C2 Temperature 0 124 97
38 OK: Always passing
C3 Hardware ECC Recovered 0 100 100
44759289 OK: Always passing
C4 Reallocation Event Count 0 100 100
1 OK: Always passing
C5 Current Pending Sector Count 0 100 100
0 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100
0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200
0 OK: Always passing
C8 Write Error Rate 51 100 100
0 OK: Value is normal
C9 <vendor-specific> 51 100 100
0 OK: Value is normal
Thanks again for your help.

No problem, happy to help.
I think I'll go to sleep (peacefully) now.

Dont top yourself, its only a hard drive |-)
 
F

Folkert Rienstra

Arno Wagner said:
It is a bit hard to say. I recently had the same behaviour on a Samsung
that was dropped. Basically everything was fine, but the short and long
SMART self-tests (long is "surface scan") failed with a read error.
Also there were about 10 files that could not be read completely.
This indicates that the disk surface was actually damaged and
would very likely have caused increasing levels of additional
damage, had I kept the disk.

So you let Samsung bear the cost of your mistake. Nice one.
I would advise you to replace the drive.

Why, she didn't drop it, like you did.
It might be a problem that is at the moment isolated to a few secors

1 'secor', babblemouth. Just one.
(hence seems fine in normal operation). While this problem could go away if you
overwrite the disk (use a disk-clear utility to do that), it could
also spread.

Yup. But not necessarily because of mechanical failure.
And it may be the first symptom of a more serious problem.

Yup, it may be.
If you decide to keep the disk, do regular backup and be prepared
for a catastrophic failure.

Actually, try and findout what caused the bad sector and fix
that, and maybe your catastrophic failure will never happen.
BTW, Samsung should replace this disk under waranty.

*If* it is failing.
Read errors in the surface scan should be enough for that.

Nope, not if the drive isn't failing.

[snip]
 
L

louise

Folkert said:
Arno Wagner said:
It is a bit hard to say. I recently had the same behaviour on a Samsung
that was dropped. Basically everything was fine, but the short and long
SMART self-tests (long is "surface scan") failed with a read error.
Also there were about 10 files that could not be read completely.
This indicates that the disk surface was actually damaged and
would very likely have caused increasing levels of additional
damage, had I kept the disk.

So you let Samsung bear the cost of your mistake. Nice one.
I would advise you to replace the drive.

Why, she didn't drop it, like you did.
It might be a problem that is at the moment isolated to a few secors

1 'secor', babblemouth. Just one.
(hence seems fine in normal operation). While this problem could go away if you
overwrite the disk (use a disk-clear utility to do that), it could
also spread.

Yup. But not necessarily because of mechanical failure.
And it may be the first symptom of a more serious problem.

Yup, it may be.
If you decide to keep the disk, do regular backup and be prepared
for a catastrophic failure.

Actually, try and findout what caused the bad sector and fix
that, and maybe your catastrophic failure will never happen.
BTW, Samsung should replace this disk under waranty.

*If* it is failing.
Read errors in the surface scan should be enough for that.

Nope, not if the drive isn't failing.

[snip]

You suggest finding out what caused the bad sector. How
would I go about doing that?

TIA

Louise
 
F

Folkert Rienstra

louise said:
Folkert said:
Arno Wagner said:
louise wrote:
Samsung Spinpoint 160mg about a year old with heavy use.

I went to run Norton Ghost and was told the image couldn't be created
because of a disk error.
I ran chkdsk /f
Norton ran fine

I ran the Samsung Diagnostics and all was fine in the quick tests. Then
I went ahead and went into the deeper level of checking. I am getting
an error:

C:2665 H:1 S:863 Error: a media error is detected.

I ran chkdsk /f again and then the deep level Samsung. Samsung came up
with the same error.

The disk appears fine in its day to day activities.

Should I worry about this? Do I need to run out and replace the disk?
Will I suddenly have no disk?

TIA

Louise
Here is a printout of the report. Do I need to replace the drive?
It is a bit hard to say. I recently had the same behaviour on a Samsung
that was dropped. Basically everything was fine, but the short and long
SMART self-tests (long is "surface scan") failed with a read error.
Also there were about 10 files that could not be read completely.
This indicates that the disk surface was actually damaged and
would very likely have caused increasing levels of additional
damage, had I kept the disk.

So you let Samsung bear the cost of your mistake. Nice one.
I would advise you to replace the drive.

Why, she didn't drop it, like you did.
It might be a problem that is at the moment isolated to a few secors

1 'secor', babblemouth. Just one.
(hence seems fine in normal operation). While this problem could go away if you
overwrite the disk (use a disk-clear utility to do that), it could
also spread.

Yup. But not necessarily because of mechanical failure.
And it may be the first symptom of a more serious problem.

Yup, it may be.
If you decide to keep the disk, do regular backup and be prepared
for a catastrophic failure.

Actually, try and findout what caused the bad sector and fix
that, and maybe your catastrophic failure will never happen.
BTW, Samsung should replace this disk under waranty.

*If* it is failing.
Read errors in the surface scan should be enough for that.

Nope, not if the drive isn't failing.
Arno


[snip]

You suggest finding out what caused the bad sector.

Which is what you always have to do (eliminate external influences)
before you point the drive out as the sole cause of the problems.
How would I go about doing that?

By checking Power Supply voltage levels, drive temperature and shock or vi-
bration, they are common causes for bad writes. Easier said than done though.

Since you have only one bad sector it may have been a one off event.

What may need further investigation is the Hardware ECC recovered count,
whether that is normal for Samsung drives or not. 44 million seems a bit high.
 
A

Arno Wagner

Previously louise said:
Folkert said:
Arno Wagner said:
louise wrote:
Samsung Spinpoint 160mg about a year old with heavy use.

I went to run Norton Ghost and was told the image couldn't be created
because of a disk error.
I ran chkdsk /f
Norton ran fine

I ran the Samsung Diagnostics and all was fine in the quick tests. Then
I went ahead and went into the deeper level of checking. I am getting
an error:

C:2665 H:1 S:863 Error: a media error is detected.

I ran chkdsk /f again and then the deep level Samsung. Samsung came up
with the same error.

The disk appears fine in its day to day activities.

Should I worry about this? Do I need to run out and replace the disk?
Will I suddenly have no disk?

TIA

Louise
Here is a printout of the report. Do I need to replace the
drive?
It is a bit hard to say. I recently had the same behaviour on a Samsung
that was dropped. Basically everything was fine, but the short and long
SMART self-tests (long is "surface scan") failed with a read error.
Also there were about 10 files that could not be read completely.
This indicates that the disk surface was actually damaged and
would very likely have caused increasing levels of additional
damage, had I kept the disk.

So you let Samsung bear the cost of your mistake. Nice one.
I would advise you to replace the drive.

Why, she didn't drop it, like you did.
It might be a problem that is at the moment isolated to a few secors

1 'secor', babblemouth. Just one.
(hence seems fine in normal operation). While this problem could go away if you
overwrite the disk (use a disk-clear utility to do that), it could
also spread.

Yup. But not necessarily because of mechanical failure.
And it may be the first symptom of a more serious problem.

Yup, it may be.
If you decide to keep the disk, do regular backup and be prepared
for a catastrophic failure.

Actually, try and findout what caused the bad sector and fix
that, and maybe your catastrophic failure will never happen.
BTW, Samsung should replace this disk under waranty.

*If* it is failing.
Read errors in the surface scan should be enough for that.

Nope, not if the drive isn't failing.
Arno



[snip]

You suggest finding out what caused the bad sector. How
would I go about doing that?

Don't mind Folkert. He does not know what he is talking about. He
cannot interpret SMART data. What you have is a massive amount of
marginal secorts. So many in fact that the drive cannot report their
number anymore.

A few bad sectrrs could be due to vibration or a problem
with the PSU. This large number is almost certaion due to
a serious problem with the HDD itself.

Incidentially finding out what caqused the bad sectors (if
it is an external cause) is only possible with reasonable
effort if it is a relatively low number that is increasing
steadily. If you have that, then you can swap components and
see whether the increaese stops. Personally I never had this,
but some pople had it due to a defective PSU.

Arno
 
N

Nermal

Arno Wagner said:
Previously louise said:
Folkert said:
louise wrote:
Samsung Spinpoint 160mg about a year old with heavy use.

I went to run Norton Ghost and was told the image couldn't be created
because of a disk error.
I ran chkdsk /f
Norton ran fine

I ran the Samsung Diagnostics and all was fine in the quick tests. Then
I went ahead and went into the deeper level of checking. I am getting
an error:

C:2665 H:1 S:863 Error: a media error is detected.

I ran chkdsk /f again and then the deep level Samsung. Samsung came up
with the same error.

The disk appears fine in its day to day activities.

Should I worry about this? Do I need to run out and replace the disk?
Will I suddenly have no disk?

TIA

Louise
Here is a printout of the report. Do I need to replace the drive?

It is a bit hard to say. I recently had the same behaviour on a Samsung
that was dropped. Basically everything was fine, but the short and long
SMART self-tests (long is "surface scan") failed with a read error.
Also there were about 10 files that could not be read completely.
This indicates that the disk surface was actually damaged and
would very likely have caused increasing levels of additional
damage, had I kept the disk.

So you let Samsung bear the cost of your mistake. Nice one.

I would advise you to replace the drive.

Why, she didn't drop it, like you did.

It might be a problem that is at the moment isolated to a few secors

1 'secor', babblemouth. Just one.

(hence seems fine in normal operation). While this problem could go away if you
overwrite the disk (use a disk-clear utility to do that), it could
also spread.

Yup. But not necessarily because of mechanical failure.

And it may be the first symptom of a more serious problem.

Yup, it may be.

If you decide to keep the disk, do regular backup and be prepared
for a catastrophic failure.

Actually, try and findout what caused the bad sector and fix
that, and maybe your catastrophic failure will never happen.

BTW, Samsung should replace this disk under waranty.

*If* it is failing.

Read errors in the surface scan should be enough for that.

Nope, not if the drive isn't failing.

Arno



[snip]

[ SAMSUNG SP1614C (S01XJ10Y335521) ]
thrsh cur worst data
01 Raw Read Error Rate 51 100 100 48 OK: Value is normal
03 Spin Up Time 25 100 100 5760 OK: Value is normal
04 Start/Stop Count 0 100 100 637 OK: Always passing
05 Reallocated Sector Count 11 100 100 0 OK: Value is normal
07 Seek Error Rate 51 100 100 0 OK: Value is normal
08 Seek Time Performance 15 100 100 0 OK: Value is normal
09 Power-On Time Count 0 99 99 784685 OK: Always passing
0A Spin Retry Count 51 100 100 0 OK: Value is normal
0B Calibration Retry Count 0 100 100 0 OK: Always passing
0C Power Cycle Count 0 100 100 335 OK: Always passing
C2 Temperature 0 124 97 38 OK: Always passing
C3 Hardware ECC Recovered 0 100 100 44759289 OK: Always passing
C4 Reallocation Event Count 0 100 100 1 OK: Always passing
C5 Current Pending Sector Count 0 100 100 0 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100 0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200 0 OK: Always passing
C8 Write Error Rate 51 100 100 0 OK: Value is normal
C9 <vendor-specific> 51 100 100 0 OK: Value is normal
You suggest finding out what caused the bad sector.
How would I go about doing that?

Don't mind Folkert. He does not know what he is talking about.
He cannot interpret SMART data.

Heheh. Babblebot obviously can.
What you have is a massive amount of marginal secorts.
So many in fact that the drive cannot report their number anymore.

Someone just made a rather spectacular fool out of himself.
It appears his insanity is finally taking over.
 

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