error messages on startup

[Guest]

On startup I get the following error messages on my desktop
APPLICATION ERROR
could not get stats

then

main window initialization failed

Any ideas ?

 

[Will Denny]

Hi

Have a look in the Event Viewer for any 'Errors'. If there are any, could
you please post the Source and Event ID? With those your problem could be
narrowed down.

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Gerry Cornell]

Will

Why not get them to copy the Report? Doesn't that narrow it down
further?

--


Regards.

Gerry

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Stourport, Worcs, England
Enquire, plan and execute.
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[Will Denny]

Gerry

Could do - however a Source and Event ID posting doesn't need a Report.
Easier that way.

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Guest]

Hello
source is MSI INSTALLER
event id is 1024 and 11311

 

[Gerry Cornell]

Have you been trying to install Microsoft Office or an Update for
Microsoft Office or a component of Microsoft Office? Please say which
and what happened.


--


Hope this helps.

Gerry
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Stourport, Worcs, England
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[Guest]

not manually,unless it was an auto update.
Should I reinstall the discs.

 

[Gerry Cornell]

Do you use cCleaner?

Could you please post copies of the two actual Error Reports.


You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the
error you want to copy. In the window, which appears is a button
resembling two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make
sure this is
the first paste after exiting from Event Viewer.


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~