Hi Dalbert,
You need to discover what background process or application is causing it.
Hit ctrl+shift+escape, end all applications. Try again from the start
button - does it work? Yes? Good, that means the issue is with one of those
applications you just ended. No? Ok, then start again, this time going to
the processes tab. "End process" on a couple of them (don't panic, WinXP
won't let you kill a system critical process), then try again. Repeat until
shutting down works correctly. The trick is to isolate which process is
causing it, then address why that process is running.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Associate Expert - WindowsXP Expert Zone
Windows help -
www.rickrogers.org
dalbert said:
I get this message when I am turning off my computer. Nothing is open or running that I can see:
It says : End Program - RUNDLL32.EXE - then there is the line of blue
squares while it says : ending program - wait This is followed by a
screen that says: