error message

[WVU fan]

I keep getting this message over and over while trying to send out emails and
on occasion while receiving too. Can someone help? Thanks.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: I love it!!!!', Account: 'incoming.verizon.net',
Server: 'outgoing.verizon.net', Protocol: SMTP, Server Response: '421 4.4.2
Timeout while waiting for command.', Port: 25, Secure(SSL): No, Server Error:
421, Socket Error: 10053, Error Number: 0x800CCC0F

 

[Gary VanderMolen]

That type of problem is often caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly intrusive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[WVU fan]

If I upgrade to windows live mail can I keep your current email address from
verizon or do you have to change it? I am running verizon internet security
suite as my anti virus software. Thanks for your help.

 

[Dave]

No need to change email addresses to use WLM, which is a desktop email/news
program.
Perhaps you're thinking of Windows Live Hotmail, which is a web-based email
service.

 

[WVU fan]

I am running Verizon Security Suite for my anti virus. If I would change to
windows live mail would I need to change my verizon email address or would I
be able to keep it? Thanks.

 

[Gary VanderMolen]

No, you keep your existing email address.