error message

[Guest]

After opening windows mail and before reading the first mail,a screen pops up
with the message,an error hass occured and we must shut down.When I
restart,all my e-mail is duplicated.I am running Vista Premium.Can this be
resolved.

 

[Gary VanderMolen]

Which antivirus are you running?
Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

 

[Guest]

Which antivirus are you running?
Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]

After opening windows mail and before reading the first mail,a screen pops up
with the message,an error hass occured and we must shut down.When I
restart,all my e-mail is duplicated.I am running Vista Premium.Can this be
resolved.

 

[Guest]

Which antivirus are you running?
Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]

After opening windows mail and before reading the first mail,a screen pops up
with the message,an error hass occured and we must shut down.When I
restart,all my e-mail is duplicated.I am running Vista Premium.Can this be
resolved.

I am running antivirus from CA through ROADRUNNER.

 

[Gary VanderMolen]

It isn't clear to me what is causing your problem.
I'm going to give you two suggestions, take your pick:

1. Uninstall any and all third party security software.
Then delete your mail account, restart Windows Mail, then recreate
that mail account. If this fixes the problem, let us know.

And/or

2. Replace Windows Mail with the newer Windows Live Mail:
http://get.live.com/wlmail/overview

--
Gary VanderMolen [MS-MVP WLM]

Which antivirus are you running?
Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]

After opening windows mail and before reading the first mail,a screen pops up
with the message,an error hass occured and we must shut down.When I
restart,all my e-mail is duplicated.I am running Vista Premium.Can this be
resolved.

I am running antivirus from CA through ROADRUNNER.