error message

  • Thread starter Thread starter Carmen O'Donnell
  • Start date Start date
C

Carmen O'Donnell

Whenever I reboot my machine, after the logo's are finished I consistently
get an error message regarding " windows has closed this program (can't
remember the rest) but it is data encryption error???????

Nobody seems to be able to help me. I also had reformatted but I have gotten
this message even prior to that. I have gone and looked at the msconfig
startup etc and I can't find any problem. I unchecked the useless item in
the startup folder.

Hoping someone can help me with this one.

Thanks for any and all help
Carmen
 
Carmen O'Donnell said:
Whenever I reboot my machine, after the logo's are finished I consistently
get an error message regarding " windows has closed this program (can't
remember the rest) but it is data encryption error???????

Nobody seems to be able to help me. I also had reformatted but I have gotten
this message even prior to that. I have gone and looked at the msconfig
startup etc and I can't find any problem. I unchecked the useless item in
the startup folder.

Hoping someone can help me with this one.

Thanks for any and all help
Carmen
Click to expand...

Have a look in the Event Viewer for error messages(X) that can shed some
light and post it back in your next post by performing the following and also
the System File Checker (SFC) sfc /scannow:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
nass
===
www.nasstec.co.uk
 
Carmen, do I understand that you formatted and did a clean install of XP and
you are still
getting the same error?
 
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