error message

[Guest]

i have xp home with sp2. when i close internet explorer i get the following
message: The instruction at "ox15f89b97" referenced memory at "0x00000148"
the memory could not be "read". what does this message mean and how do i get
rid of it? i have internet explore 7 but had a similar problem with explore 6.
kind regards

 

[Frank Saunders, MS-MVP OE/WM]

i have xp home with sp2. when i close internet explorer i get the following
message: The instruction at "ox15f89b97" referenced memory at
"0x00000148"
the memory could not be "read". what does this message mean and how do i
get
rid of it? i have internet explore 7 but had a similar problem with
explore 6.
kind regards

Probably a malware infection. Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

 

[Gerry Cornell]

Michigan

A copy of the complete error report may help identify the problem.

Have you checked the System and Application logs for Error / Warning
reports in Event Viewer?

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event Viewer.
Now start your message (email) and do a paste into the body of the
message. Make sure this is the first paste after exiting from Event
Viewer.

However, as Frank suggests it may well be caused by malware.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

michigan, did you fix this problem? I have the same when closing explorer
except address "0x62304390"